Project & Operations Manager - Wellness Programs & Events

****************@*****.*** 907-***-****

BRITTANY FULLMER

Professional Summary

Project and operations professional with experience managing high-volume client projects, coordinating cross-functional teams, and executing large-scale wellness initiatives. Successfully managed 800+ events/clinics annually and 180+ client relationships, ensuring smooth logistics, accurate reporting, and stronger customer satisfaction. Known for strong organization, communication, and problem-solving skills that keep complex projects on schedule. Entrepreneurial background combined with a Bachelor’s degree in Business Administration. Core Competencies

• Project Coordination

• Project Scheduling & Logistics

• Stakeholder Communication

• Client Relationship Management

• Process Improvement

• Risk & Issue Resolution

• Event Operations

• Microsoft Excel & Reporting

• Cross-Functional Collaboration

Professional Experience

Account Manager / Project Coordinator

TotalWellness – Omaha, NE – 2023 to Present

• Manage end-to-end coordination of workplace wellness projects, including health screenings and vaccination clinics

• Oversee logistics and scheduling for 800+ events annually across multiple clients and locations nationwide

• Serve as primary contact for 180+ corporate clients, ensuring project timelines and expectations are met

• Coordinate with internal teams, field staff, and vendors to ensure seamless project execution

• Manage event orders, shipping logistics, scheduling, and project documentation

• Support process improvements that streamline project workflows and event preparation

Founder / Business Owner

Briar Photography – Nationwide – 2012 to 2019

• Founded and operated a service-based photography business managing multiple concurrent client projects

• Coordinated project timelines, travel logistics, and deliverables for weddings and portrait sessions nationwide

• Managed contracts, pricing negotiations, and full client lifecycle from booking to delivery

• Maintained strict production timeline while delivering high-quality edited photo galleries

• Built strong customer relationships and repeat business through reliable service and delivery

Preschool Instructor

Play, Dance and Learn Preschool – Eagle River, AK – 2010 to 2011

• Developed structured lesson plans and managed classroom schedules

• Led group activities focused on learning development and behavior management

• Maintained clear communication with parents and school staff Officer Manager / Receptionist

Stars Dance Studio – Eagle River, AK – 2008 to 2009

• Managed front desk operations and scheduling

• Maintained customer records and financial transactions

• Provided administrative support and customer service Phone Operator / Medical Receptionist

Anchorage Women’s Clinic – Anchorage, AK – 2007 to 2008

• Managed high-volume inbound calls, scheduling appointments and coordinating patient communication

• Provided administrative support in a fast-paced healthcare environment requiring accuracy and professionalism

Education

Bachelor of Science – Business Administration / Human Resource Management

• Western Governors University – 2022

Technical Skills

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• Adobe Lightroom

• Adobe Photoshop

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