Remote Operations & Administrative Specialist

MARY JOSEPH

PERSONAL INFORMATION

Name: Mary Joseph

Date of Birth: 13th April 1999

Sex: Female

Marital Status: Single

Nationality: Nigerian

Address: No. 12 Lane 4, Unity Estate, Karu, Abuja

Phone: 091********

Email: ************@*****.***

PROFESSIONAL SUMMARY

Highly organized and proactive operations professional with experience supporting remote teams, managing administrative workflows, and ensuring smooth day-to-day operations. Skilled in coordinating tasks across departments, maintaining accurate records, and improving efficiency in fast-paced environments. Adept at remote collaboration, time management, and digital communication tools.

CORE SKILLS

• Remote Operations Support

• Administrative & Virtual Assistance

• Workflow Coordination

• Process Improvement

• Team Collaboration (Remote)

• Data Entry & Documentation

• Microsoft Office & Google Workspace

• Time Management & Self-Motivation

• Communication & Problem Solving

EDUCATION

Ibrahim Badamasi Babangida University, Lapai, Niger State BA in English — 2025

WORK EXPERIENCE

Remote Operations Coordinator

M&M Beauty House (Remote)

2024 – 2025

• Coordinated daily business operations remotely, ensuring smooth service delivery

• Managed scheduling, client bookings, and internal communications

• Monitored inventory levels and supported restocking processes

• Implemented workflow improvements to increase efficiency

• Maintained digital records and generated operational reports Operations Assistant (Remote)

Telus International (Remote)

2022 – 2024

• Provided operational and administrative support to distributed teams

• Managed data entry, reporting, and documentation with high accuracy

• Assisted in tracking performance metrics and workflow progress

• Communicated with clients and team members across digital platforms

• Ensured compliance with company processes and service standards Virtual Administrative Assistant

La-Tres Cleaning Company (Remote)

2021 – 2022

• Handled scheduling, email correspondence, and client communication remotely

• Maintained organized digital records, invoices, and service logs

• Coordinated team assignments and service timelines

• Responded to client inquiries and resolved issues efficiently

• Supported daily administrative tasks to ensure smooth operations Customer Care Representative

De Chefs Kitchen — Abuja, Nigeria

2023 – 2024

• Managed customer interactions across phone, walk-in, and online channels

• Processed orders and coordinated with kitchen and delivery teams

• Maintained high customer satisfaction and handled complaints professionally

• Managed POS transactions and daily sales reconciliation

• Assisted in upselling products and promotions

EXTRACURRICULAR ACTIVITIES

• Reading

• Writing

• Networking

• Social Activities

REFEREES

Helen Joseph

Ceo M&M beauty house

081********

More will me made available on request

Contact this candidate