Karla Gonzalez
479-***-**** Baytown, ***** ********@*********.**.***
www.linkedin.com/in/karla-gonzalez2003
EDUCATION
C. T. Bauer College of Business, University of Houston, Houston, Texas Bachelor of Business Administration in Accounting May 2027 Arkansas Tech University, Russellville, Arkansas
Bachelor of Science in Accounting May 2024
Completed 24 hours towards a Bachelor of Science in Accounting University of Arkansas Community College at Morrilton, Morrilton, Arkansas Associate of Science in Business May 2023
Cumulative GPA: 3.20
ACADEMIC PROJECTS
University of Houston, BUSI 3302: Connecting Bauer to Business Spring 2024 XYZ Energy Management Corporate Project
Worked with a seven-member team to perform a comprehensive analysis of energy value chain and assess company’s competitive positioning
Researched emerging technologies and marketing strategies related to energy products and services
Managed task coordination by helping assign responsibilities among team members EXPERIENCE
Amtex Insurance, Houston, Texas August 2024 – Present Accounting Assistant
Perform daily bank reconciliations to ensure accurate financial records and promptly identify discrepancies
Review and validate daily financial and operational reports for accuracy and compliance with policies, guiding team members on best practices and fostering accountability
Process customer refunds, cancellations, disputes, and payment adjustments while mitigating routine issues
Maintain accurate accounting records and support month-end closing activities
Investigate and resolve billing discrepancies, ensuring proper documentation and timely resolution La Chiquita Mexican Restaurant, Russellville, Arkansas April 2021 – August 2023 Hostess
Greeted guests warmly and created a positive first impression upon arrival
Managed reservations, waitlists, and seating arrangements to assure smooth guest flow
Coordinated with servers and management to optimize table assignments and service efficiency
Addressed guest concerns and complaints promptly, taking initiative to solve issues and ensure high customer satisfaction
Managed front front-of-house operations during peak hours, assisting staff to maintain smooth service and exceptional quality
HONORS AND AWARDS
Vice Chancellor’s List: Fall 2021
Phi Theta Kappa Honor Society, Inducted 2022
SKILLS AND CERTIFICATES
Fluent in Spanish
Microsoft Office Proficiency, Outlook, QuickBooks