Administrative Professional with Logistics Experience

Freda Morrow Cunningham

Ellenton, FL • 502-***-**** • *********@***.***

Professional Summary

Administrative professional with over a decade of experience supporting operations, managing office functions, coordinating schedules, and delivering excellent customer service. Strong background in logistics, pricing accuracy, and clerical management. Known for reliability, organization, and the ability to handle high volume tasks with precision. Seeking an administrative role where communication, multitasking, and attention to detail are essential.

Core Skills

• Office administration

• Scheduling & coordination

• Customer service & communication

• Data entry & record management

• Payroll processing

• Accuracy & quality control

• Problem solving

• Microsoft Office / Google Workspace

• Logistics support

Professional Experience

Lowe’s Home Improvement — Pricing Coordinator

November 2023 – Present • Bradenton, FL

• Complete all daily price changes across the store, ensuring accuracy and compliance with corporate updates.

• Audit pricing throughout the store to verify correct signage, labels, and promotional pricing.

• Maintain organized records of completed price batches and report discrepancies to management.

• Partner with department supervisors to resolve pricing issues quickly and efficiently.

• Support store operations by assisting with administrative tasks, inventory checks, and customer inquiries.

• Manage a high volume of tasks independently while meeting strict deadlines.

T Force Logistics — Delivery Scheduler / Customer Service (Remote)

January 2021 – January 2022

• Scheduled truckload deliveries for companies and individual customers, ensuring timely and accurate coordination.

• Delivered excellent customer service by assisting clients with delivery inquiries and status updates.

• Communicated with drivers and dispatch teams to resolve issues and maintain efficient delivery operations.

• Maintained detailed records of scheduled deliveries and customer interactions while working independently in a remote environment.

AAA Cooper Transportation — Office Manager

May 2011 – January 2021

• Managed daily office operations and served as the primary point of contact for customers and drivers.

• Answered incoming calls and handled customer service inquiries with professionalism and accuracy.

• Scheduled pickups and deliveries, ensuring timely coordination with drivers and clients.

• Completed payroll for all drivers and maintained accurate payroll records.

• Worked closely with the terminal manager on all clerical and administrative tasks.

• Maintained organized files, reports, and documentation to support terminal operations.

Education

Doss High School

Louisville, KY

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