Patient Access & Records Specialist

TALIA HARRINGTON

Jacksonville, FL 904-***-**** *******@*****.***

Objective:

Experienced healthcare administrative professional with expertise in patient registration, medical records management, insurance verification, and front-desk operations. Proficient in EMR systems and HIPAA compliance with a strong record of accuracy, efficiency, and compassionate patient service. Well-suited for remote patient access, registration, and medical records roles.

CORE SKILLS:

●Patient Registration & Intake

●Medical Records & Release of Information

●Insurance Verification & Authorizations

●Electronic Medical Records (EMR/EHR)

●HIPAA Compliance & Data Privacy

●Scheduling & Front Desk Operations

●Customer Service & Patient Support

●Administrative & Clerical Support

PROFESSIONAL EXPERIENCE:

Cashier

Goodwill of North Florida Jacksonville, Fl Oct. 2025 - Mar 2026

●Processed customer transactions accurately using POS systems.

●Delivered friendly, efficient customer service in a high-volume environment.

●Handled cash, returns, and exchanges while maintaining accountability.

●Assisted with merchandise organization and maintaining a clean sales floor.

Medical Records / Central Supply

Fouraker Hills Nursing & Rehab Center — Jacksonville, FL Jan 2024 – Jul 2024

●Maintained accurate medical records in compliance with regulatory standards.

●Trained staff on proper documentation and record handling procedures.

●Managed inventory and distribution of medical and office supplies.

Collaborated with clinical teams to support operational efficiency.

Release of Information Specialist

Iron Mountain — Jacksonville, FL Jul 2020 – Jan 2021

●Processed medical record requests in compliance with HIPAA regulations.

●Verified authorizations and protected patient confidentiality.

●Delivered records within established SLA timelines.

Medical Records Specialist

Conviva Care Center — Jacksonville, FL Sept 2016 – May 2019

●Processed record requests ensuring compliant release of information.

●Maintained accurate EHR documentation.

Coordinated with providers to ensure complete patient records.

EDUCATION:

High School Diploma Sandalwood High School — Jacksonville, FL

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