Senior Maintenance Scheduler/Logistics Supervisor
Resume:
PERNELL
PHILLIPS
*******.********@*****.***
Cincinnati, OH 45246
To obtain a position with an organization, that promotes integrity and progression amongst their employees. Also, to build a long-term career with opportunities for career growth and to enhance my educational and professional skill set in a stable and dynamic workplace. Also To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.
PROFESSIONAL SUMMARY
Kalitta Air - LEAD MAINTENANCE SCHEDULER
Erlanger, KY • 06/2024 - Current
ACV AUCTIONS - Supervisor Logistics Coordinator
Cincinnati, Ohio • 06/2019 - 05/2024
WORK HISTORY
Coordinated with external contractors to ensure work was completed according to specifications and within established timelines.
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Maintained a high level of customer satisfaction by ensuring timely completion of maintenance tasks and promptly addressing any concerns raised by facility users.
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Monitor flight schedules for changes and coordinate with Production and Inspection to ensure proper manpower and material availability.
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Reviewing work scope with Production, Quality Control, Material Stores, and other pertinent departments.
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Completing the pre-draw of material requirements and that arrangements are made for any special tooling requirements.
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Obtaining all documentation referenced on the routine work cards prior to issuance to production.
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Providing accurate project status reports to the Managers as requested.
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Maintaining accurate and complete computer generated tallies for routines and non- routines.
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Ensuring that all paperwork is accurate, legible, and accounted for at all times.
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Reviewing each job card for completeness of signatures, stamps, and accuracy of data.
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Entering routine and non-routine items into the computer database program.
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Ensure that all paperwork is accounted for and routed to the Records Department in a timely manner.
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Ensure that customer requirements are complied with and that maintenance activities are in accordance with both customer and Kalitta Maintenance procedures.
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Dispatch work to inspectors, creating optimal routes that optimize productivity, keep travel between assignments to a minimum, and
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SKILLS
• People Relationship Development
• Problem Solving
• Team Guidance and Management
Verbal and Written
Communication
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• Work Delegation and Tracking
• Schedule Coordination
• Customer Needs Assessment
• Attention to Detail
Performance Review and
Optimization
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• Decision Making
• Critical Thinking
• Flexibility and Adaptability
• Strategic Planning
• Employee Hiring and Training
• Maintenance Planning
• Work Order Management
• Deadline Management
• Emergency Response Planning
• Workflow Optimization
• Schedule Management
• Teamwork and Collaboration
• Problem-Solving
• Time Management
• Problem-solving abilities
• Multitasking
Central State University
WILBERFORCE OHIO
Bachelor of Science: Business
Management
EDUCATION
• MINOR IN MARKETING
CERTIFICATIONS
Profession development and
conduct, Ohio department of
education, 05-2024
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Aviation maintenance, Kalitta
Air, 06-2024
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Coaching Certification, Ohio
department of Education (AED,
CPR, Concussion training comes
with it).
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Coca Cola - Logistics Clerk/ Dock Coordinator
Cincinnati, Ohio • 08/2018 - 05/2019
US Bank - Assistant Manager/ Universal Banker
Cincinnati, OH • 09/2017 - 08/2018
Claudi's House Youth Camp - Sports Director
capture work in a timely manner in accordance with customer agreements.
Manage the settings of the workforce optimization tool to understand the strengths and weaknesses of both the available routes in an area and the individual inspector.
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Analyze reports to understand weaknesses in service delivery and make adjustments to schedules to strengthen timing deficiencies as well as improve profitability.
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Work with analytics team to develop business intelligence capable of identifying nuances of the region to customize work schedules.
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Collaborate with Regional Managers to insure optimal staffing levels taking into account fluctuations in customer volume, seasonal patterns, personal time off, product mix, and new customer on-boarding.
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Gain detailed understanding of the region to set optimized work areas designing shifts that maximize revenue and profit and allow minimized timing of delivery of a variety of product mixes.
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Collaborate with the Customer Service Center to book special needs appointments with attention to customer needs and decisions that maximize profitability in a timely manner.
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Perform Warehouse Management System activities to ensure highly accurate accounting of company property (full goods, deposit items, etc.).
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Coordinate/Manage flow of goods and materials to/from docks to support delivery deadlines of inbound and outbound loads, while maximizing load building productivity.
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Work with production personnel (where applicable) to support timely delivery of production counts & raw materials.
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Meticulously maintain appropriate logs/records to fully support inventory position assessments and load building activity, in accordance with Sarbanes/Oxley act.
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• Physical Inventory Count to account for full goods. Reconcile inventory to ensure accurate representation of inventory position and identification of waste points.
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• Coordinating the release of STO's for building.
• Warehouse Management System maintenance.
Communicate with sales and operations as needed to ensure high levels of customer service across supply chain.
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• Maintain safety and security standards.
• Researched, identified and corrected transaction errors. Provided affiliates and branch personnel with bank promotions and current interest rates to ensure customers received best banking options.
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Processed stop payments, money transfers and customer change of addresses to ensure account accuracy.
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Produced quantitative monthly reports to management that highlighted progress.
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• Resolved customer complaints and rectified transaction errors. Cleveland, OH • 05/2015 - 06/2017
Cleveland College Preparatory - Middle school math teacher/ Behavior Specialist
Cleveland, OH • 10/2013 - 05/2017
LA Fitness - Assistant Manager
Lyndhurst, OH • 07/2013 - 12/2013
Together We'll Stand Inc - Program Manager
Fairborn, OH • 01/2012 - 07/2013
• Supervised a team of 10 camp counselors.
Managed the success of the program in regards to the mission, goals and objectives of youth camps or special events.
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• Ensured the welfare and safety of all youth enrolled in the program.
• Scheduled and supervised activities in the recreation center. Coordinated special events and other recreational programs (i.e., swimming, relays and tournaments).
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Met weekly with employees to determine direction of program, discussed concerns and updated on attendance.
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Collected liability waiver forms from each participant prior to their participation in any event or tournament.
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• Entered teams in leagues for basketball and dodge ball. Recruited teams, advertised activities, advised team captains and ordered uniforms.
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Reviewed and oriented students about in-school suspension policies, procedures and expectations.
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• Discussed strategies to best prevent future behavior issues.
• Monitored tests and the accomplishment of classwork. Worked with teachers to determine next day classwork if student has multi-day suspension.
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Maintained record of student progress and provided status to teacher.
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• Escorted students to assign classrooms after each class. Supervised groups of students during lunch, outdoor time and on field trips.
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Assisted with classroom management by organizing instructional materials and handling minor disciplinary issues.
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• Managed a staff of 10 personnel.
Lead shift and ensured all employees meet enrollment goals and provided good customer service.
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• Ordered inventory that meets customer demand.
Performed audits twice a month as a quality assurance measures to make certain that daily inventory logs align with actual inventory count.
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Served as the liaison between Center Manager and employees to ensure the proper functioning of center.
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Maintained necessary inventory levels, ordered products, verified pricing for billing and shipments.
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Opened and/or closed store and balanced financial assets and documented daily amounts of income received.
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Administered on-the-job training with staff to enhance customer service.
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Managed the tutoring program which included hosting team-building sessions and youth speaking engagements.
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Coordinated the logistics for programs and initiatives sponsored by the newly-established non-profit public charity.
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Served on working groups to implement strategies to address student personal and academic-related concerns.
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Negotiated pricing for speaking engagements and ensured that contracts aligned with verbal commitments.
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Established and maintained files and related databases to ensure completeness and accuracy to align with auditory guidelines.
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