Customer-Service Oriented Barista & Retail Specialist

Jewell Douglas

Puyallup, WA • 253-***-**** • *************@******.***

Objective

Energetic, reliable, and organized professional seeking a long-term position with opportunities for growth. Brings strong customer service expertise, fast-paced work experience, and excellent multitasking and communication skills. Dedicated to maintaining a positive work environment and delivering outstanding service.

Work Experience

Starbucks Barista -Puyallup, WA

January 2023 – August 2025

Delivered high-quality customer service while maintaining a friendly, welcoming environment.

Recognized as Partner of the Quarter for exceptional performance, teamwork, and consistency.

Prepared handcrafted beverages, operated POS systems, and efficiently handled cash transactions.

Maintained a clean, organized workspace to ensure speed, accuracy, and customer satisfaction.

Balanced multiple tasks in a fast-paced setting, including drive-thru operations, cleaning, and stocking.

Dole Whip Stand — Washington State Fair, Puyallup, WA

(Seasonal)2023

Prepared and served high-volume food orders during peak fair hours.

Provided quick, positive service while managing long lines and fast-paced operations.

Followed strict sanitation and food handling guidelines.

Education

Pierce College — Puyallup, WA

Associate’s Degree 2025

Emerald Ridge High School — Puyallup, WA

High School Diploma, 2023

Skills

Customer Service & Communication

Customer support

Phone etiquette

Friendly, professional demeanor

Guest services

Food & Retail Experience

Food safety & food handling

Barista & coffee preparation

Cash handling & register operation

Inventory control

Food preparation

Retail sales/upselling

Sanitation and cleaning

Organization & Technical Skills

Time management

Multitasking & task execution

File organization (physical & digital)

Microsoft Office (Word, Outlook)

Basic math

Leadership & team support

POS

Additional Experience

Babysitting

Volunteer at office

Toddler care

Patient service / medical terminology (intermediate)

Certifications & Licenses

Washington State Food Handler’s Permit

Food Safety Certification

Valid Driver’s License

Authorized to work in the U.S.

•Reliable, hardworking, and positive team member who thrives in busy environments. Skilled at helping customers in any situation, staying organized, and completing tasks efficiently. Looking for full-time or part-time opportunities on weekdays or weekends.

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