Remote Data Entry Specialist with 10-key & 50 wpm

Christina McGeorge

Broken Arrow, OK

Phone: 918-***-**** (I screen calls—please leave a voicemail for a return call)

Email: *********.********@*****.***

Professional Summary

Detail oriented administrative and data support professional with strong accuracy, documentation, and organizational skills. Experienced in data entry, record management, chat-based customer support, and full time caregiver requiring high responsibility and calm decision making. Skilled at learning new systems through step by step processes and maintaining structured workflows. Seeking remote, no phone preferably, data focused roles that value precision, reliability, and independent work.

Core Skills

Data entry and accuracy

Documentation and record keeping

Typing and data verification

Organization and time management

Technical troubleshooting

Chat/email communication

Confidential information handling

Calm, structured problem solving

Professional Experience

Family Caregiver — Broken Arrow, OK

December 2023 – November 2025

Provided full time care and daily support for a family member with significant health needs, ensuring safety, stability, and consistent routines.

Managed medications, appointments, transportation, and documentation with strong attention to detail.

Coordinated communication with healthcare providers and maintained organized records.

Balanced household management, scheduling, and care tasks with professionalism and compassion.

Demonstrated reliability, emotional resilience, and calm problem solving in a high responsibility environment.

Customer Service Advocate – AppleCare Project, Conduent/Apple (Remote)

October 2021 – November 2023

Delivered chat based support for Apple customers, resolving technical issues with accuracy and patience.

Documented interactions, troubleshooting steps, and resolutions in Apple systems.

Maintained high accuracy and quality scores in a fast paced, detail heavy environment.

Supported customers with device setup, account access, and software navigation.

Chat Specialist (Seasonal), Concentrix (Remote)

August 2020 – December 2020

Provided customer support through chat channels, focusing on clarity, accuracy, and efficient issue resolution.

Entered and updated customer information with strong attention to detail.

Maintained productivity and quality standards in a structured workflow.

Technical Support Service Desk, Mphasis

January 2017 – December 2019

Assisted users with technical issues, account access, and system navigation.

Logged tickets, documented troubleshooting steps, and escalated issues when needed.

Demonstrated calm, methodical problem solving in a high volume environment.

Education

High School Diploma

Pampa High School, Pampa, TX

Additional Strengths

Learns new systems through guides and step by step processes

Strong boundary setting and professional communication

Reliable, steady, and organized in quiet, independent work

Comfortable with repetitive, accuracy focused tasks

Contact this candidate