Open Availability Security Professional Resume

London Thigpen

*******@*****.*** 847-***-****

PROFESSIONAL SUMMARY

Security professional with hands-on experience in surveillance, access control, and emergency response in high-traffic environments. Proven ability to de-escalate conflicts, manage difficult situations, and maintain safety for staff, visitors, and clients. CPR-certified with strong communication, reporting, and problem-solving skills. EDUCATION

Bennett College — Bachelor of Business Administration (BBA) September 2021 – Present

Gary Comer College Prep — High School Diploma

Graduated June 2021

PROFESSIONAL EXPERIENCE

Security Officer Inter-Con Security

October 2025 - February 2026

● Monitor CCTV systems to ensure safety and security across assigned areas

● Conduct routine patrols and identify potential safety risks

● Respond to emergencies and assist in de-escalating conflicts to maintain a safe environment

● Manage access control and verify identification for visitors and staff

● Prepare detailed incident and daily activity reports

● Provide customer service and assistance to visitors in high-traffic environments Security Officer USS

March 2025 – August 2025

● Maintained safety and security in a residential facility

● Conducted patrols and inspections to prevent incidents

● Responded to disturbances and supported conflict resolution efforts

● Documented incidents and maintained accurate reports

● Managed front desk operations and coordinated communication with staff Security Guard Allied Universal — Chicago, IL

May 2024 – January 2025

● Monitored surveillance systems and responded to security concerns

● Managed visitor check-in, access control, and front desk operations

● Assisted with conflict de-escalation and maintained a professional environment

● Conducted routine patrols to ensure safety compliance

● Supported logistics operations including deliveries and dock monitoring Crew Member Wendy’s — Chicago, IL

December 2023 – June 2024

● Delivered excellent customer service in a fast-paced environment

● Handled cash transactions and maintained accuracy

● Resolved customer concerns professionally and efficiently

● Worked collaboratively with team members to meet operational goals Security Guard Titan Security

May 2023 – May 2024

● Patrolled assigned areas to ensure safety and enforce regulations

● Identified and reported suspicious activity

● Assisted the public and provided directions and support

● Responded to incidents and supported conflict resolution Personal Assistant Siddity Spaces

June 2021 – September 2021

● Supported daily business operations and administrative tasks

● Organized records and maintained documentation

● Assisted with inventory and basic financial tracking LICENSES & CERTIFICATIONS

● PERC Card

● Armed Security Certification

● 20-Hour Unarmed Security Training

● CPR Certification

● Concealed Carry Certification

● Driver’s License

● Certified Caregiver Certification

SKILLS

● De-escalation & Conflict Resolution

● Emergency Response & Incident Management

● Patient & Visitor Interaction

● Access Control & Visitor Management

● CCTV Monitoring & Surveillance Systems

● Report Writing & Documentation

● Customer Service & Communication

● Safety Compliance & Risk Assessment

● Team Collaboration

● Microsoft Office (Word, Excel, PowerPoint)

● Data Entry & Basic Computer Skills

● Cash Handling & Payment Processing

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