Administrative Assistant

Sulyn Arroyo Hale

*********@*****.*** • 409-***-**** • Jacksonville, North Carolina

With over 25 years of experience in fast-paced office environments including management, real estate, and education, I have strong organizational skills, exceptional attention to detail, and a consistent commitment to professionalism. In my recent roles, I have managed client files and records, overseen front-office operations, and supported leadership and staff while handling a wide range of administrative responsibilities. Fluent in Spanish and highly proficient in multiple software systems, I am dependable, energetic, and adaptable. I am confident that my experience and strong communication skills would make me a valuable asset to your organization.

EXPERIENCE

ONSLOW COUNTY SCHOOLS Substitute Teacher

Mar 2026 - present

THE MIURA GROUP NORTHWESTERN MUTUAL Client Care Coordinator Jan 2025 - Nov 2025

Assistant to the business owner, arrange meetings, confirm appointments for 1,600+ households, prioritize and respond to his emails. Maintain and update client records in a corporate software program, and mirror said information in a shared spreadsheet. Answer all incoming calls, assist with in-office foot traffic, manage office supply inventory, and perform light housekeeping.

PFLUGERVILLE INDEPENDENT SCHOOL DISTRICT Administrative Assistant Jul 2024 - Dec 2024

Provide administrative support to departmental staff and teachers. Prepare guest educators' schedules for the next day and code staff absences in accordance with the District’s guidelines. Maintain a variety of student records and assist with student attendance and registration. Provide backup to other office staff members, including the health clinic, in the absence of the school nurse. Answer telephones and assist campus visitors with inquiries. Word processing and data entry.

HUTTO INDEPENDENT SCHOOL DISTRICT Administrative Assistant and Receptionist Aug 2023 - Jul 2024

Manage all front-office operations, including answering telephone calls and assisting students, teachers, staff, and parents. Assist campus secretary with Frontline/AESOP and other needed office tasks. Stock office supplies, copy machines, and sort incoming mail accordingly. Recruit and assist with parent volunteer events; produce digital flyers for volunteer opportunities; and post on social media. Update campus marquee with current information. INDEPENDENCE TITLE COMPANY OF TEXAS Front Office and Escrow Support Feb 2022 - Jul 2023

Data entries of new sales contracts, home refinance orders, and open title requests. Present marketing materials to real estate agents, brokers, investors, and buyers/sellers. Maintain front office activity, outgoing deliveries, courier service scheduling, and inbound phone calls. Assist clients with appointments.

PRIORITY SETTLEMENT GROUP OF TEXAS LLC Funder and Policy Clerk Jan 2021 - Jan 2022

Process all financial items for purchases and refinances, including real estate commissions, seller proceeds, buyer refinances, and all invoices. Send electronic wire funds, and print, sign, and overnight checks to payees. Balance files and report any discrepancies to the escrow teams. Verify the accuracy of title policies with associated recorded and signed documents, print policy, and send to designated parties. Maintain a daily spreadsheet log of processed policies. BERKSHIRE HATHAWAY HOME SERVICES CALIBER REALTY Tenant Relations Coordinator 2019 - 2021

Assist new tenants with move-in documentation, credit and background checks, the leasing process, maintenance requests, and continued communication until the lease ending date. Managed daily move- ins and move-outs for over 700 properties. Handled leasing renewals and tenant delinquencies. Helped Sales and Homeowners Association departments with clerical and communication duties. Assisted with any customer service-related in-person inquiries or phone calls.

CAPITAL TITLE OF TEXAS Front Office Coordinator

2018 - 2019

Record order entries of new data for sales contracts, purchase agreements, refinance orders, title requests, and title assets. Responsible for bank deposits, deliveries to real estate brokers, and maintaining all office reception duties.

RE/MAX ONE Licensed Real Estate Sales Agent

2015 - 2018

Member of the Beaumont Board of Realtors. Responsible for client communication and showing of properties. Completion of contract paperwork for the purchase, sale, and resale of property, and correspondence with title companies, surveyors, and lenders/ mortgage brokers. Manage the team website and social media, and develop marketing strategies. BROUSSARD'S MORTUARY INC Administrative Assistant

2009 - 2014

Death certificates filing, insurance and claim filing, Social Security Administration notification, and payments collection. Assist funeral directors and families with planning of services, typing obituaries, scanning photos for memorials, creating printed funeral programs, and sending donation acknowledgments. Achieve highly sensitive timelines for newspaper notifications. EDUCATION

Champions School of Real Estate Real, Houston TX

Westbrook High School, Beaumont TX

Colegio America de Zamora, Michoacán, Mexico

You can also find me on LinkedIn

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