Multilingual Customer Service & Data Entry

A M Aymee Miranda

**********@*****.***

SKILLS • Bilingual • Fast typist

Excellent written and verbal

communication skills.

• • Punctual & motivated

• Pleasant phone manners. • Responsible & Highly organized. PROFESSIONAL

SUMMARY

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

WORK HISTORY GLOBAL CUSTOMER SERVICE REP 2004 to 2026 Cosabella

Dedicated and methodical individual skilled at delivering exceptional customer service and resolving client issues promptly. Strong work ethic and attention to detail ensure accurate and efficient handling of customer inquiries, contributing to improved customer satisfaction and streamlined operations. Attentive office support professional with proven track record of providing exceptional administrative, organizational, and customer service support. Skilled in database and spreadsheet programs, calendar management, and filing systems. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

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DATA ENTRY SPECIALIST 1993 to 2004

Sourcecorp Healthserve

Data entry processing write-offs, credits, adjustments, and refunds. Inbound/Outbound calls providing help and information to customers and process heavy correspondence. Issuing credit card payments, working closely with Collections and Accts Receivables Dept. Covered for the switchboard operator when needed. Handling special projects. Problem solving and troubleshooting. Ordering supplies for all depts. Traveled to nearby hospitals handling the Release of Information in the Medical Records Dept.

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NIGHT SHIFT SUPERVISOR 1989 to 1993

Quality Micrographics

Supervised crew of ten workers, inspection of all microfilms and daily work. Customer Service and problem solving. Weekly summary of timecards. Sales reports.

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PART-TIME MEDICAL RECEPTIONIST 01/1991 to 12/1991

Handled 16-line switchboard and secretarial duties. Data Entry, filing, processing correspondence. Greeted and directed clients, daily contact with doctors and attorneys, Kept patient medical records up to date.

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SHIFT MANAGER 1984 to 1989

Supervised crew of thirty workers, dealt with customers personally and by phone. Sales reports and inventory. Cash registers processing, bookkeeping, safe deposit box and daily bank deposit. Weekly summary of timecards.

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EDUCATION GED

Continental Academy

LANGUAGES English

Native or Bilingual

Spanish

Native or Bilingual

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