Cocktail Server Candidate with Customer-Service Focus
Resume:
TA’MMIYAH WILLIAMS
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PROFESSIONAL SUMMARY
A highly motivated, and dedicated, customer service professional with over five years of customer service experience. One who always shows professionalism. A focused individual who provides the highest level of safety and service for all customers and staff. One that excels in being a team player and a clear communicator. By always being still knowledgeable about company responsibilities and duties, I am eager to continue to provide a safe environment for all customers and fellow employees. I look forward to being an asset for your company and I look forward to joining the aviation industry as a flight attendant.
EXPERIENCE
October 2023-Current
International Flight Attendant, Houston, TX
April 2023- September, 2023
MIT, McDonald’s – Toledo, OH
Trained to lead shifts every week.
Making sure customers get a fast accurate, friendly experience every visit.
Coordinates efficient food preparation, and a smooth workflow within the restaurant.
FEBRUARY, 2023 - MARCH, 2023
Home Health Aide, Toledo, OH
Support patients by providing housekeeping.
Preparing and serving meals.
Aid with personal care.
Production worker- April, 2022 to January, 2023
Detroit manufacturing Systems - DMS - Toledo, OH
Set up and operate production equipment according to daily work orders and safety procedures.
Organized work to meet demanding production goals with a 90% success rate.
Checked finished products for quality and compliance with customer’s requirements.
Crew Trainer - June, 2019 to November, 2019
Taco bell - Toledo, OH
Cleaned, stocked and restocked workstations and display cases.
Recommended menu items to customers.
Selected, located and obtained products to meet customer needs.
DECEMBER, 2017 TO JUNE, 2019
CREW MEMBER, mcdonald’s - Toledo, Ohio
Demonstrated proper food safety practices by accurately completing quality control checklists.
Resolved customer concerns, or questions, regarding to strict policies and procedures
Ensured brand loyalty by upholding all customer service standard.
EDUCATION
2023
THE AIRLINE ACADEMY- DAYTONA BEACH, FL
Studied topics such as city, codes, airline terminology, and safety. Continued with key elements of flight attendant training to include aircraft door operating procedures, slide deployment exercise, and ditch drill. Completed training at JetBlue University, Orlando Campus.
HIGH SCHOOL - 2020
SKYWAY CAREER PREP- TOLEDO, OH
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