Part-Time Remote Front Desk Supervisor Seeking Evening Roles
Resume:
Hialeah Gardens, FL *****
*******@*****.***
SUMMARY
Detail-oriented Front Desk
Supervisor known for strong
leadership and staff training skills.
Committed to enhancing patient
experiences through effective
scheduling and problem resolution,
ready to contribute to a streamlined
operational environment.
SKILLS
• Patient check-in
• Appointment scheduling
• Record management
• Workflow optimization
• Policy implementation
• Customer service expertise
• Effective planning
• Staff development
• Team leadership
• Strong leadership
• Effective communication
• Listening skills
• Problem solving
• Critical thinking
• Attention to detail
• Customer service expertise
• Customer service expertise
Blanca Feliu
EXPERIENCE
October 2006 - Current
Front Desk Supervisor Aran Eye Associates Miami Beach, Florida Supervised front desk operations, enhancing patient check-in processes for improved experience.
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Managed scheduling for patient appointments, ensuring optimal staff availability to meet patient needs.
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Trained new front desk staff on procedures and customer service protocols.
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Maintained patient records and ensured accuracy of information in the system.
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Addressed patient inquiries and resolved issues promptly and professionally.
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Collaborated with medical staff to streamline patient flow and enhance service delivery.
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Implemented office policies that streamlined operations and fostered a welcoming environment.
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Created weekly schedules for front desk staff according to business needs.
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EDUCATION AND TRAINING
June 2005
High School Diploma
William H. Turner Technical Arts High School, 10151 NW 19th Ave, Miami, FL 33147
LANGUAGES
English:
Professional
Spanish:
Professional
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