Nicole Straford
Hermitage, TN *****
***********@*****.***
Summary:
To ensure internal organizational satisfaction by utilizing my analytical and technical skill set in an accurate manner to improve an organization’s proficiency and profitability.
Work Experience
Bluegrass Beverages Wine, Spirits and Beer-Hendersonville, TN Jan 2024 to Present
Administrative Assistant
Admin to the Director of Human Resources and Finance
· Daily reconciliation of all financial transactions
· HR assistant as needed
· Vendor engagement
· Invoice all vendors via QuickBooks
· Customer support, as needed
David’s Bridal-Madison, TN Jun 2013 to Jan 2024
Alteration Specialist- Part time
· Use of the organization’s systems to manage customer’s data flow
· Maintain all service levels by being preparing all operational checklist tasks and meeting customer’s needs
· Supports all cash wrap behaviors and processes transactions
· Alter bridal fashion
· Customer product sales
Tennessee State University-Nashville, TN Jan 2020 to Mar 2023
Travel Accounting Clerk
· Consuming bookkeeping databases, spreadsheets and software
· Posting financial transactions using appropriate computer software
· Receiving and recording vouchers, cash and checks
· Inputting debits and credits into software applications and databases accurately
· Producing a variety of reports including income statements and balance sheets
· Checking for accuracy in reports, figures and postings
· Reconciling and reporting any discrepancies found in the records
State of Tennessee-Nashville-Davidson, TN Apr 2019 to Jan 2020
Revenue Data Processor
· Handle a range of administrative support and office management functions
· Verified updated and corrected source documents
· Performed data entry from source document into computer-connected terminal.
· Provide technical and functional support for PeopleSoft applications, including troubleshooting and resolving issues related to the system's performance, security, and functionality.
· Manage the entry, validation, and updating of critical data within Edison, ensuring data accuracy and integrity.
Vanderbilt Hospital (Bellevue Walk-in Clinic)-Nashville, TN Nov 2016 to Jun 2019
Patient Service Specialist
· Assist patients with checking in and out of the facility or office
· Validate patient information for eligibility purposes
· Schedule appointments and follow-up visits
· Print patient documents
· Help patients set up online accounts
· Complete data entry and data management tasks
CHP International-Nashville, TN Jan 2006 to Dec 2013
Senior Administrative Assistant
· Support senior managers and executives with daily clerical tasks
· Plan meetings and take detailed minutes
· Answer phone calls, provide information to callers or connect callers to appropriate people
· Preparing travel arrangements and reservations for senior managers
· Compose and type regular correspondence, like invitations and informative material
· Develop and maintain a filing system
· Create spreadsheets and presentations
· Provide statistical and budget reports
· Develop, implement and improve office policies and procedures
Education
High School Diploma
Whites Creek Comprehensive High School - Whites Creek, TN August 1984 to June 1988
Skills
Office manager experience, Bookkeeping, Accounting, Time management, Accounts payable, Administrative experience, Microsoft Office, Microsoft Word, Microsoft Access, SharePoint, Edison, PeopleSoft, Accounts receivable, General ledger accounting, Bank reconciliation, Account reconciliation, 10 key calculator, Microsoft Excel, Cash handling, Clerical experience, Data entry, Customer service, Writing skills, Computer skills, 10 key typing, Accounting software, Data management, Social listening, Data collection, Customer relationship management, Banking, NetSuite, Revenue cycle management, Sales, VoIP, Google Doc, Debits & credits, General ledger accounting, Computer hardware, Accounting software, Proofreading, Account reconciliation, Accounting, Customer service, HIPAA, Order fulfillment, Anatomy knowledge, Epic, Documentation review, Cash handling, Hospitality, Accounts receivable, Balance sheet reconciliation, Payroll, Typing, Bookkeeping, Accounts payable, General ledger reconciliation, Medical records, Medical terminology, Clerical experience, Driving, Order entry, EMR systems, Cash register, Google Suite, Mentoring, Information management, Document management, Cash management, Microsoft Office, Computer skills, Writing skills, Computer literacy, Analysis skills, Supervising experience, Personal assistant experience, Relationship management, Corporate finance, Hospital experience, Office management, Quality assurance, Front desk, Medical office experience, Microsoft Word, Data entry