Collections & Administrative Professional
Resume:
Brenda Isidore
Collections Representative
Colorado Springs, CO 80924
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Grocery Stocker
King Soopers/Kroger - Colorado Springs, CO
May 2021 to Present
I am currently working nights as a grocery stocker. It’s a part time job. Omni Associate/customer care associate
Kohls - Monument, CO
November 2020 to Present
Picked and packed online orders, received/sorted Amazon returns, POS, organized seasonal displays, recovered floor merchandise, greeted and welcomed customers, fitting rooms. Collections Representative
First Source - Colorado Springs, CO
December 2018 to March 2020
Receive inbound and make outbound calls in accordance with metric goals. Work with Capital One Auto Finance Customers to set up payment arrangements to avoid repossession of vehicle while following compliance guidelines. Receive and process payments. Secretary
Faith Lutheran Church
August 2002 to June 2003
I enjoyed working as secretary very much and I performed very well under pressure when having to meet deadlines. Established positive relationships and maintained positive relationships. I was required to prepare weekly bulletins, monthly newsletters, prepare newsletters for mailing, kept accurate membership records, prepared annual reports, filed, meetings Education
BA in Music
Skills
• Multi tasking, phone, computer (6 years)
• Childcare (10+ years)
• Typing (10+ years)
• Administrative Experience
• Organizational Skills (6 years)
• Event Planning
• Writing Skills (10+ years)
• Clerical Experience (6 years)
• Office Management (6 years)
• Personal Assistant Experience (6 years)
• POS
• Sales (3 years)
• Presentation Skills
• Cold Calling
• Teaching
• Salesforce
• Customer service (6 years)
• Front desk
• Data entry
• Computer skills
• Microsoft Office
Assessments
Working with MS Word Documents — Familiar
October 2020
Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar
Scheduling — Familiar
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Creating Presentations with Microsoft PowerPoint — Proficient October 2020
Knowledge of Microsoft PowerPoint tools and features Full results: Proficient
Written Communication — Familiar
October 2020
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
After taking a break from the working world to care for my 6 children which are all in school now I am ready to venture back out in the the working world. When I went into my very first secretarial position I had very little experience but I took on the challenge and picked up the necessary skills very quickly and was successful! I worked until we had to relocate due to husband being in the military. I am ready to learn and take on a new opportunity!
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