DevOps Engineer Linux/Windows Automation Specialist

Bala Subramanyam Garikapati

DevOps Engineer Linux/Windows Systems Automation

Email: ***************@*****.*** Phone: +1-302-***-****

LinkedIn: linkedin.com/in/bala-s-g-a19235146/ Location: Open to Relocation to Denver, CO

Professional Summary

DevOps and Systems Engineer with 5+ years of experience supporting large enterprise infrastructure environments, combining deep Linux system administration with automation-driven CI/CD. Proven ability to perform root-cause analysis on complex production issues across both Linux RHEL, Ubuntu and Windows Server with IIS environments.

Strong scripting foundation using Bash, Python, and PowerShell to automate deployments, configuration management, and system recovery. Hands-on experience building and maintaining Jenkins pipelines, managing infrastructure with Ansible, and collaborating across teams using JIRA and Confluence in agile enterprise settings.

Focused on reducing downtime, improving deployment reliability, and ensuring high availability through proactive monitoring and disciplined version control with Git and Subversion SVN .

Technical Skills

Category

Technologies

Operating Systems

Linux (RHEL, Ubuntu, CentOS) – troubleshooting, performance tuning, root-cause analysis; Windows Server with IIS

Scripting & Automation

Bash, Python, PowerShell, Perl (working knowledge), Visual Basic (legacy script maintenance)

CI/CD & Build Tools

Jenkins (pipeline as code), Ansible, Maven, Gradle, GitHub Actions

Version Control

Git, Subversion (SVN), GitHub, Bitbucket

Collaboration & Tracking

JIRA, Confluence, Agile/Scrum methodologies

Configuration Management

Ansible (playbooks, roles, tower/awx), Terraform, CloudFormation

Containers & Orchestration

Docker, Kubernetes (EKS, AKS) – primarily for build/test automation

Monitoring & Logging

Prometheus, Grafana, CloudWatch, ELK Stack, Splunk

Cloud Platforms

AWS (EC2, S3, RDS, Lambda, IAM), Azure (VMs, Blob Storage, AKS)

Professional Experience

DevOps Engineer Citizens Bank, Atlanta, GA

Dec 2024 – Present

Perform root-cause analysis on production Linux (RHEL) and Windows Server systems, reducing mean time to resolution (MTTR) by 25% through systematic troubleshooting and post-incident documentation in Confluence.

Automated infrastructure configuration and application deployments using Ansible playbooks across 150+ hybrid servers (Linux and Windows), eliminating manual configuration drift.

Built and maintained Jenkins CI/CD pipelines for Java and Node.js microservices, integrating Git for version control and JIRA for tracking deployment tickets.

Supported Windows Server with IIS hosting internal web applications – managed application pools, SSL certificates, and performed log analysis for performance bottlenecks.

Developed Bash and Python scripts to automate health checks, log rotation, and on-demand system patching, reducing manual intervention by 40%.

Managed code repositories in Subversion (SVN) and Git, performing branch merges and release tagging for enterprise change management compliance.

Collaborated with development teams in daily stand-ups using JIRA dashboards to track deployment progress and infrastructure tasks.

DevOps Engineer State Street Bank & Trust, Boston, MA

Apr 2024 – Nov 2024

Designed and maintained Jenkins pipeline libraries for automated testing and deployment, integrating Ansible for post-deployment configuration.

Troubleshot Linux system issues (memory leaks, I/O wait, process hangs) across production environments, documenting root causes and preventive measures in Confluence knowledge base.

Scripted routine administrative tasks using PowerShell for Windows Server patching and Bash for Linux log aggregation.

Managed Git branching strategies and enforced code review workflows integrated with JIRA tickets for full traceability.

Supported migration of legacy build scripts from Subversion to Git, training 10+ developers on modern version control practices.

Implemented infrastructure monitoring using Prometheus and Grafana, reducing alert noise by 35% and improving system visibility.

DevOps / Build & Release Engineer IBM, India

May 2020 – Nov 2023

Maintained build and deployment scripts using Maven and Gradle, orchestrated through Jenkins for 20+ Java-based enterprise applications.

Automated environment provisioning using Ansible for both development and production Linux servers, achieving 99.9% configuration consistency.

Wrote Python and Bash scripts to automate database backups, log cleanup, and deployment validation – saving 10+ hours weekly.

Used JIRA to manage release sprints and Confluence to document runbooks and infrastructure topology.

Managed on-premises and cloud-based infrastructure troubleshooting, including DNS, load balancers, and file system permissions on RHEL and Ubuntu.

Supported Windows Server environments running legacy .NET applications, performing IIS app pool recycling and event log analysis.

Education

Master of Science in Information Technology

Northern Arizona University, Flagstaff, AZ

Bachelor of Technology – Computer Science & Systems Engineering

Sree Vidyanikethan Engineering College, Tirupati, India

Certifications

Microsoft Certified: Azure Administrator Associate

Microsoft Certified: Azure Developer Associate

Microsoft Certified: Azure Fundamentals

AWS Certified Solutions Architect – Associate

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