Quality Assurance Specialist with 9+ Years Experience

Skills

CMM DIGITAL

Experienced

Quality Standards

Expert

Defect Tracking

Regression Testing

Risk Assessment

Performance Testing

Experienced

Continuous Improvement

Expert

Root Cause Analysis

Attention to Detail

Communication Skills

Team Collaboration

Problem Solving

Adaptability

OSHA 30 HOUR GENERAL

INDUSTRY

Professional summary

Quality Assurance professional with over 9 years of experience in enhancing operational standards through comprehensive audits and targeted quality initiatives. Skilled in defect tracking, regression testing, and team collaboration, demonstrating a strong commitment to continuous improvement and accountability. Aims to foster a collaborative quality culture, leveraging advanced problem-solving and communication skills to drive measurable improvements. Employment history

Aug 2023 - Present

Q.A. / DOC CONTROL ADMIN / AUDITOR, Csi

Kilgore

Aug 2016 - Oct 2018

Administrator/Sales, Hail Yes!

HYBRID REMOTE/ARLINGTON TEXAS

Apr 2017 - Oct 2018

QA INSPECTOR- H.P. PRODUCTS, Image Microsystems

Arlington

Education

Aug 2022 - Dec 2022

Non-Degree Certificate Program-LOGISTICS SPECIALIST Austin Community College District, Austin

Aug 2019 - Present

General Studies for Associate's

The University of Texas At Austin, Austin and online Collaborated with teams to design effective training, enhancing quality culture and accountability. Mentored staff in quality assurance, boosting skills and engagement in quality programs. Developed quality initiatives, achieving measurable improvements in team performance. Implemented a streamlined documentation control system, reducing errors and ensuring compliance with industry standards. Conducted audits to identify process inefficiencies, resulting in targeted improvements that bolstered overall operational effectiveness.

Maintained rigorous documentation standards, ensuring compliance with industry regulations and minimizing errors in quality control processes.

Managed sales strategies, boosting customer satisfaction and engagement. Streamlined claims with insurance adjusters, enhancing client experience. Optimized sales strategies to increase customer engagement, resulting in enhanced client retention and satisfaction. Analyzed client feedback to refine service offerings, leading to substantial improvements in overall customer experience. Coordinated with insurance adjusters and car rental services, streamlining processes for a smoother client transition and satisfaction.

Fostered a positive team environment, encouraging collaboration and open communication to enhance workplace morale. Maintained accurate sales records and reports, ensuring compliance with corporate guidelines and supporting strategic decision-making.

Conducted precise inventory audits ensuring 100% asset tracking accuracy. Minimized inspection errors, boosting stakeholder satisfaction. Collaborated on standard implementation, driving operational improvements. Enhanced defect management through effective control techniques. Conducted in-depth analyses on quality assurance processes, driving substantial improvements in product reliability and reducing rework costs.

Fostered team engagement in quality standards implementation, enhancing operational efficiency and ensuring continuous improvement across all departments.

Jennie Chambers

Quality Assurance

205 East Avalon Avenue, Longview, United States, 75602 903-***-****

*****************@*****.***

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