SAGAR SHENDE
Email: **************@*****.*** Phone : +1-331-***-****
LinkedIn: https://www.linkedin.com/in/sagarmulesoft Professional Summary
Highly motivated and results-driven MuleSoft Technical Lead & Architect with over 14 years of enterprise software engineering experience and a proven track record of designing, delivering, and supporting scalable API solutions. MuleSoft Certified Developer and Solution Design Architect with deep expertise in API-led connectivity, microservices, and system resiliency. Adept at guiding cross-functional onsite and offshore teams, diagnosing complex technical issues, and performing root cause analysis (RCA). Strong background in maintaining system health, tracking incidents, and utilizing advanced observability tools
(Splunk, ELK) to ensure seamless, high-performance integrations across enterprise systems, SaaS platforms (including CRM and ERP), and relational databases.
● Demonstrated expertise in identity management, authentication, and authorization, showcasing a comprehensive understanding of security protocols to safeguard and control access in various technological environments
● Expertise to create innovative integration architecture patterns, encompassing synchronous and asynchronous communication, API development, and event-driven or message-based integrations.
● Expertise in implementing service-oriented Architecture – SOA in SOAP/RESTful web services
● Excellent verbal and non-verbal communications, analytical skills which includes the ability to elaborate the customer requirements and implement technical solutions
● Hands-on experience utilizing Volante's advanced platform to seamlessly integrate and streamline EDI, ensuring efficient and compliant data exchange in diverse business environments
● Expertise in using Mulesoft anypoint studio in creating various flows to integrate API’s, Databases and SaaS application
● Hands on experience designing RAML specs, building APIs using API kit in mule Applications
● Learned fundamentals of iPaaS (Integration Platform as a Service), including workflow automation, data synchronization, and API-based integrations using Workato
● Successfully completed Workato foundation I and II, Mulesoft Certified Developer level 1 certification, along with MuleSoft certified architect in solution design Core Competencies & Technical Skills
● Integration & Architecture: MuleSoft Anypoint Platform (Mule 4.x/3.x), API-led Connectivity, Distributed Systems, Microservices, Spring Boot, Workato (iPaaS), SOA, Event-Driven Architecture.
● MuleSoft Ecosystem: CloudHub 1.0/2.0, Runtime Fabric (RTF), API Manager, Runtime Manager, Design Center, Exchange, DataWeave 2.0, RAML, Mule Enterprise Connectors (Salesforce, Databases, FTP/SFTP, ERPs).
● Monitoring, Resiliency & Support: System Health Monitoring, Observability (Splunk, ELK, equivalent to Datadog/Dynatrace), Incident Tracking, Root Cause Analysis (RCA), Log Management, On-call Production Support, Fault Tolerance.
● Security & Identity: OAuth 2.0, OIDC (Okta, Ping), SSL, Anypoint MQ, IAM, API Security Policies.
● DevOps & Tools: CI/CD Pipelines, Azure DevOps, Jenkins, GitHub, Maven, Postman, SOAP UI.
● Databases & Formats: SQL Server, MySQL, JSON, XML, REST, SOAP, EDI (X12), SWIFT, ACH Professional Experience
Employer: Tata Consultancy Services
Client: VISA LLC
Project: Embedded Payments Location: Chicago, IL, USA Role: Technical Architect October 2025 to April 2026 Build the B2B payments using workato recipe, customer connector to connect multiple ERP systems such as Microsoft dynamics BC, Sage Intacct, Workday, Oddoo etc. Environment: Workato, Workato connector SDK, Recipe, Callable functions, API platform, Recipe Lifecycle Management, Manifest, Postman, Curl
Responsibilities:
● Collaborate closely with business stakeholders and application teams to develop robust and scalable integration solutions using the workato
● Analyze and interpret requirements, offering strategic solutions for key facets of ERP systems such as MSD BC, Workday, Sage Intacct to create payment invoice, payment process using workato.
● Experience in building customer connector, Recipe, reusable functions, Error Handling strategies, Message Filters, Validation etc.
Client: Wintrust Financial Corp
Project: Wire Transfer system migration Location: Chicago, IL, USA Role: Technical Architect August 2023 to October 2025 A wire transfer refers to the electronic movement of funds between two U.S. banking accounts, which can be executed at a bank location. This process encompasses various types of WIRE transactions such as SWIFT payments, International WIRE/SWIFT, foreign exchange transactions, Federal Payments, etc. Mulesoft replaces legacy wire transfer infrastructure with a modern API-based system supporting domestic and international wire transfers, ensuring SWIFT compliance and ISO standards and real-time transaction tracking for high-value transactions with REST APIs, SOAP services, and event-driven processes to meet the business needs for upstream and downstream. Environment: Mule ESB 4.3, Anypoint Studio 7.15, Hybrid runtime, XML, PING, GitHub, Maven, Jenkins, Postman, Curl, SOAP UI, JAVA, SQL Server, SMTP, SOAP Services, Jenkins, RAML, Splunk, DW 2.0, Azure DevOps
Project: Loan onboarding automation Location: Chicago, IL, USA Role: Technical Architect July 2022 to August 2023 Digitized and automated the complete loan origination process, from application submission to approval and disbursement, reducing processing time from few days to 24 hours for qualified applicants. Environment: Mule ESB 4.3, Anypoint Studio 7.9, Hybrid runtime, XML, PING, GitHub, Maven, Jenkins, Postman, Curl, SOAP UI, JAVA, SQL Server, SMTP, SOAP Services, Jenkins, RAML, Splunk, DW 2.0, Azure DevOps
Project: Teller application integration Location: Chicago, IL, USA Role: Senior Lead Developer August 2021 to July 2022 Modernized legacy teller systems by creating seamless integration between branch operations and core banking platforms, enabling real-time transaction processing and customer data access for 150+ bank branches.
Environment: Mule ESB 4.3, Anypoint Studio 7.2, Hybrid runtime, XML, PING, GitHub, Maven, Jenkins, Postman, Curl, SOAP UI, JAVA, SQL Server, SMTP, SOAP Services, Jenkins, RAML, Splunk, DW 2.0, Azure DevOps
Project: Enterprise Payments & EDI Modernization Location: Chicago, IL, USA Role: Senior Lead Developer April 2021 to July 2021 Volante Payments supporting ACH, NACHA, BAI, and X12 EDI transactions (820, 824, 835) in regulated banking environments..
Environment: Mule ESB 4.3, Anypoint Studio 7.2, Hybrid runtime, PGP, Volante, GitHub, Maven, Jenkins, Jenkins, RAML, Splunk
Project: Online banking platform integration Location: Chicago, IL, USA Role: Senior Developer March 2020 to April 2021
Led the complete digital transformation of Wintrust's online banking infrastructure, creating a unified API ecosystem that connects web and mobile channels with core banking systems, serving over 1.2 million active users.
Environment: Mule ESB 4.0, Anypoint Studio 7.2, XML, OKTA, GitHub, Maven, Jenkins, Postman, SQL Server, SMTP, RAML, ELK, DW 2.0
Project: Maxsafe Location : Pune, India
Role: Senior Developer August 2018 to March 2020
MaxSafe initiative, which enhances security for individuals or organizations, raising the upper limit of Federal Deposit Insurance Corp. prevention system, a proprietary solution. Its migration from Micro Focus COBOL system to a Java Spring Boot Hibernate framework – An API approach Responsibilities:
● Collaborate closely with business stakeholders and application teams to develop robust and scalable integration solutions using the MuleSoft Integration Suite.
● Designing and developing enterprise service using RAML and REST based implementation
● Analyze and interpret requirements, offering strategic solutions for key facets of retail and commercial banking operations, including Teller applications and Loan Origination System (LOS) onboarding operations, ensuring optimal functionality and seamless workflow processes
● Experience in building complex Mule Flows, Scopes, Error Handling strategies, Message Filters, Validation, Transformation, Message Enricher and Flow Controls.
● Created http inbound & outbound flows, routing, orchestration, transformations and Security of Mule ESB application using OAuth 2.0
● Briefly worked on Relational Database (RDBMS) concepts, database designing, Normalization, PL/SQL, Stored procedures, Triggers with SQL servers and MySQL in maxsafe
● Leveraged GitHub as a robust repository for version control, while employing Azure DevOps for efficient build and development processes
● Worked on Mulesoft Anypoint API platform on designing and implementation Mule API
● Deployed API’s to CloudHub, On-Premise servers in hybrid model using CI/CD. Implemented DevOps best practices of CI/CD for Mule applications tools like Jenkins, GitHub, Maven etc
● Conducting code review and providing comments to team to improve the code quality and to meet the client requirement
● Experienced in migrating Mule 3 applications to Mule 4, including flow redesign, connector upgrades, and DataWeave 1.0 to 2.0 conversion.
● Migrating Mulesoft application from 4 to 4.3 and 4.3 to 4.9 (Java 8 to 17)
● Experienced in building, deploying, and supporting MuleSoft APIs across on-premise, CloudHub, and Runtime Fabric (RTF) platforms
Environment: Java Spring boot, Hibernate, MS SQL server, Angular JS, ELK, Jenkins, Nexus Client: AXA Insurance April 2017 to August 2018
Project: AXA integration Location : Pune, India
Role: Senior Developer
Responsibilities:
● Designed and developed business process workflows using webMethods BPM / Designer
● Built human tasks, approval flows, and system orchestration processes
● Integrated BPM models with webMethods Integration Server services, adapters, and external APIs
● Developed and maintained business rules for routing and decision automation
● Published and supported task applications in My webMethods Server (MWS)
● Configured Process Engine / Process Audit and validated DB connectivity
● Deployed BPM assets across DEV / QA / PROD using standard release processes
● Troubleshot process execution, task failures, deployment issues, and performance bottlenecks Environment: Web Methods, SWAGGER, JDBC Connector, JSON/XML, SQL, PL/SQL, SoftwareAG, SQL SERVER, Postman, SOAPUI
Client: Equifax Nov 2013 to April 2017
Project: Equifax mobile app Location : Mumbai, India Role: Senior Developer
Responsibilities:
● Maintaining quality norms throughout the development & implementation process.
● Implement User interface as per the design, SOAP API’s integration in mobile application
● Integrating Push notification using Adobe Omniture, navigation, Google Map and Email, Social media like Facebook
● Interacting with team members to ensure smooth progress of project work Environment: Android, Java, HTML/XML, PhoneGap, Telerik, Adobe Omniture, Android Studio, Eclipse Employer: Mobisoft infotech pvt ltd August 2012 to Nov 2013 Project: Canvera mobile app Location : Pune, India Role: Developer
Responsibilities:
● Implement User interface as per the design, Restful API’s integration in mobile application
● Integrating Push notification using GCM, Navigation using Google Map, Email, Social media like Facebook and twitter
● Interacting with team members to ensure smooth progress of project work Environment: Java, Android SDK, HTML/XML, Google Cloud Platform, Android Studio, Eclipse, Linux – Ubuntu
Project: Mobile apps for Dealerbug client April 2011 to August 2012 Role: Developer Location : Pune, India
Responsibilities:
● Implement User interface as per the design, SOAP Api integration in mobile application
● Database (SQLite), Core Graphics and Camera handling
● Integrating Navigation using Google Map, Email, Social media like Facebook
● Interacting with team members to ensure smooth progress of project work. Environment: Android, Java, HTML/XML, PhoneGap, Telerik, Adobe Omniture, Android Studio, Eclipse, Linux – Ubuntu