Retail & Customer Service Associate with POS Experience
Resume:
tahniya jenkins
Springfield, MA *****
********@******.***
Professional Summary
Efficient retail associate with recent experience in customer service and sales. Proficient in handling cash, credit card, and mobile payments, and utilizing POS systems. Strong communication skills and knowledge of current promotions and store policies. Currently pursuing junior high school education. Work Experience
Sales Associate
Dollar General-Springfield, MA
December 2025 to Present
• Assisted customers with purchases and product questions
• Operated cash register and handled transactions accurately
• Stocked shelves and organized merchandise
• Maintained store cleanliness and worked as part of a team Busser/Food Runner
MGM Resorts International-Springfield, MA
August 2025 to October 2025
• Supported servers in a high-volume restaurant environment
• Cleared and reset tables efficiently during peak hours
• Delivered food and beverages while ensuring guest satisfaction
• Maintained cleanliness and followed safety standards Six Flags Team Member
Six Flags, Inc.-Agawam, MA
May 2023 to June 2023
• Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
• Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
• Collaborated with team members to achieve daily sales goals through upselling and cross-selling techniques
• Handled product returns and exchanges according to company policies while maintaining a friendly demeanor
• Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers
• Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
Education
High school diploma
springfield high school of science and technology-Springfield, MA August 2024 to June 2025
Skills
• Food service
• Restaurant experience
• English
• Childcare
• Outdoor work
• Baking
• Fashion retail (1 year)
• Climbing
• Cash handling
• Organizational Skills
• Guest services
• Tutoring
• Analysis skills
• Customer inquiry handling
• Math
• Communication skills (2 years) Languages
• Retail sales (1 year)
• Nannying
• Leadership
• Retail math
• Retail store experience
• Time management
• Bussing
• Customer service
• Cash register
• Basic Math
• Fluent
• Cash register (1 year)
• Communication skills
• Disinfection procedures
• Heavy lifting
• Toddler Care
• Computer skills
• Cleaning
Languages
• English
Contact this candidate