Operations and Logistics Professional with Customer Focus

Kyle Clarke

M: 778-***-**** *******.************@*****.*** Prince George, B.C.

SUMMARY PROFILE

Hard working and dependable individual with many years of shipping, receiving, sales, procurement and customer service experience in a variety of industrial, office and retail settings. Thoroughly committed to providing customer experience, building relationships with retail, commercial, industrial and corporate B2B customers. Detail oriented with strong communication, time management, organizational and problem-solving abilities. Excited about the opportunity of joining your team using my skills and contributing to your company’s success.

RELEVANT SKILLS AND EXPERIENCE

Warehouse Management, Shipping and Receiving

● Experienced with organizing inventory, shelves and bin locations.

● Conducted cycle counts, building show room space and managing min/max inventory

● Shipping items from small consumables to 80,000lb loads requiring Super B trailers and pilot cars.

● Receiving into inventory, cross referencing HEAT numbers and inspecting item repairs.

● Answered customer inquiries in a friendly & professional manner, patiently resolved complaints and processing payments using POS systems

● Experience with expediting, contacting couriers, negotiating with freightliners and building relationships with transportation.

Procurement and Sales

● Technical sales background in sourcing products in the electrical and hydraulics industries.

● Building relationships with walk-in customers, blue collar trades, mining and forestry sites.

● Sourcing products, negotiating competitive pricing and coordinating timely delivery to meet customer needs.

● In procurement, working on building vendors and maintaining supply levels for production staff.

● Ordering materials for projects.

Interpersonal

● Strong work ethic, respective, proactive, honest, trustworthy and customer focused

● Capable: Performs tasks in the fastest and efficient way

● Steadfast: Solid work history with excellent attendance record

● Multitasker: Able to manage and prioritize a variable of tasks

● Systematic: Keep things in an orderly fashion

● Helpful: Work well with co-workers, supportive and understanding

● Non-judgmental: Embrace all people and honour diversity WORK EXPERIENCE

Materials Coordinator Northern Steel, Prince George BC Jan 2024 – Jan 2025

● Sourced supplies for production team, arranged freight for finished products, and managed incoming materials on projects

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Inside Sales/Purchasing Wolftek, Prince George BC Oct 2023 – Nov 2023

● Sales orders for incoming customers. Purchasing raw materials and shop supplies for the team. Technical Sales Representative Wainbee, Prince George BC Apr 2022 - Oct 2023

● Managing inside sales for the local region, BC and website.

● Shipping, receiving and building management.

Inside Sales Representative Guillevin, Prince George BC Apr 2019 - Apr 2022

● Inside and counter sales for walk-in customers, business contacts and owners.

● Shipping, receiving and inventory management.

Inside/Counter Sales Westburne, Prince George BC Mar 2015 - Apr 2019

● Counter sales, RMA’s, expediting orders and B2B sales.

● Training and supervising warehouse staff.

EDUCATION, CERTIFICATES & TRAINING

Criminology Certificate, College of New Caledonia, Prince George B.C. High School Diploma, D.P. Todd Secondary, Prince George B.C.

Certificates: BC Class 5 Drivers License, Bear Aware, WHIMS, TDG, Forklift REFERENCES – available upon request

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