Experienced Retail General Manager and Administrator

Lorie Day

Springfield, IL ***** +1-217-***-**** **********@*****.***

Professional Summary

Organized professional with extensive experience in retail management, staff supervision, and customer service. Skilled in daily operations, inventory control, and vendor relations as a General Manager. Demonstrates strong communication and multitasking abilities through roles in hospitality and administrative support. Work Experience

General Manager

Qik N Ez Springfield, IL

May 2013

Daily operations of store, weekly and monthly audits, staff scheduling, ordering and checking in of product for store, daily books, meet with reps and vendors, maintaing cleanliness of store and pumps. Bartender

Pier 55 Springfield, IL

July 2003 to November 2011

• Tended bar part time 3 to 4 nights a week, delivering prompt and friendly service to guests Secretary/Receptionist

Laurel United Methodist Church Springfield, IL

May 1998 to May 2009

• Answered phones and made appointments for staff, ensuring efficient communication

• Produced monthly newsletters and managed bulk mailings to keep congregation informed

• Prepared Sunday deposits, maintaining accurate financial records

• Created Sunday bulletins, supporting weekly worship services Education

Criminal Justice (College 2years)

LLCC Springfield, IL

September 1987 to June 1989

High school diploma

Chatham Glenwood Chatham, IL

September 1982 to June 1986

Skills

Microsoft Office Order Management Inventory Control Cash Handling Staff Scheduling Vendor Relations Profit & Loss PDi knowledge Customer Service Management Budgeting Goal oriented

Certifications and Licenses

Clasd C

Food Safety Manager

BASSETT

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