Administrative Operations & Data Management Specialist

Laura A. Alba

Winthrop, MA ***** 781-***-**** *****************@*****.***

Administrative Operations & Project Coordination Specialist SUMMARY

Detail-oriented Administrative Operations Specialist with over 20 years of experience. Expert in logistical coordination, high-volume scheduling, and data management. Proven success in long-term roles, including an 8-year tenure as an Area Coordinator for a global security firm. Technically proficient with a background in Computer Programming; skilled in QuickBooks, Excel, and maintaining 100% compliance with strict privacy and security protocols.

CORE COMPETENCIES

● Operational Oversight: Managing complex schedules, vendor relations, and facility logistics.

● Technical Proficiency: QuickBooks, Microsoft Office (Advanced Excel), and Database Management.

● Records Management: Ensuring data integrity and security for sensitive documentation.

● Communication: Acting as a primary liaison between field operations and corporate leadership. PROFESSIONAL EXPERIENCE

Capsule Pharmacy Logistics Specialist 2025 – 2026

● Coordinated time-sensitive deliveries of high-priority medical assets across the Greater Boston area.

● Maintained strict chain-of-custody protocols for sensitive items, ensuring 100% privacy and regulatory compliance.

● Optimized delivery routes to ensure maximum efficiency in a fast-paced, high-stakes environment. Cynthia Anne Alba Real Estate Trust Operations Coordinator 2025

● Served as a professional liaison between family trust assets, tenants, and external vendors.

● Coordinated facility inspections, maintenance schedules, and insurance inquiries. Canyon Ranch Wellness Resort Spa Attendant / Guest Services 2022 – 2025

● Delivered elite hospitality and managed front-facing check-in/out flows in a high-end environment.

● Ensured guest safety and facility security while maintaining 5-star service standards. Securitas Security Services USA, Inc. Area Coordinator (Boston) 2005 – 2013

● Directed administrative and logistical support for large-scale security operations across a designated region for eight consecutive years.

● Managed personnel scheduling, payroll data entry, and operational reporting for a high-volume workforce.

● Spearheaded internal audits of personnel files to ensure 100% compliance with state and federal regulations.

● Recognized for maintaining high levels of operational efficiency and low turnover within assigned areas.

EDUCATION

Associate of Science in Computer Programming North Shore Community College (NSCC)

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