Business Development & Sales Specialist with Tech & Photography

Professional Summary

Experience

REMY S. ORTIZ

Business Development Sales Specialist

Long Branch, New Jersey 07740 • 732-***-**** • ************@*******.*** Experienced in tech products and repair as well as internet sales mixed with a passion for photography, I offer a diverse skill set and tech-savvy mindset to any role. I thrive on leveraging my expertise to drive sales and customer satisfaction, while my hobby in photography fuels my creativity and keeps me current on marketing and advertising trends. Eager to contribute to a dynamic team where I can apply my skills and passion to make an impact.

Advertising Manager Photographer Client Success, 01/2020 - Present RSO Photography - Long Branch, New Jersey

Responded quickly to meet customer needs and resolve problems. Developed marketing materials such as promotional flyers, brochures and website content featuring my photography services.

Managed budgets effectively by accurately forecasting expenses and revenues. Gained experience shooting in various lighting conditions and environments. Edited and retouched images to meet client expectations. Exhibited strong organizational skills while managing multiple photo shoots simultaneously. Appointment Center Representative, 09/2024 - 11/2025 Cowleys Bug Out Pest Control - Hillsborough, NJ

Managed scheduling and follow-up with new leads and existing customers for pest, wildlife, and contracting services

Coordinated logistics and communicated with clients and technicians to ensure timely service delivery Handled service requests and provided exceptional customer support for commercial and residential properties

Maintained organized records and collaborated with team members to support operational efficiency Touchboards.com Line Manger, 10/2017 - 09/2023

InterWorld Highway, LLC - Long Branch, New Jersey

Offered personalized consultations to customers for a more tailored experience. Regularly reviewed and adjusted pricing on our website to stay competitive in the market. Managed discounted pricing tiers strategically to maintain profitability or capture market share. Diligently reported any violations of Minimum Advertised Price (MAP) to vendors. Ensured compliance with vendors' MAP policies.

Optimized inventory levels and cleared old stock when necessary. Provided coaching and support to dedicated touchboards staff during phone calls and chats. Sales Specialist Account Manger, 03/2016 - 10/2017 InterWorld Highway, LLC - Long Branch, New Jersey

Managed incoming customer calls, effectively addressing sales inquiries, providing quotes, or checking order status.

Offered technical product expertise to customers and recommended suitable items. Followed up with customers previously quoted to confirm purchase timelines and explore re-quote opportunities.

Communicated with vendors to verify product lead times and delivery schedules. Call Center Lead, 04/2015 - 03/2016

Softmart, Inc. - Downingtown, Pennsylvania

Maintained accurate records of all customer interactions using relevant software systems. Assisted in creating innovative ideas for campaigns that would help drive sales growth. Mentored junior staff members on proper phone etiquette techniques and best practices when Education

Skills

References

interacting with customers.

Troubleshot technical issues with printers, networks, operating systems, and applications. Supported other departments with their IT needs by providing advice or assistance when necessary. Internet Sales Business Development Specialist, 07/2010 - 08/2014 Sansone Automall - Neptune, New Jersey

Utilized email marketing techniques to drive increased traffic and conversions on the website. Utilized CRM software to maintain customer records, track sales metrics, and analyze trends. Developed strong customer service skills to handle inquiries and complaints quickly and efficiently. Sold products online by assisting customers with questions about products, services and features and helping to place orders.

Tech Sales Tech Specialist Repair Technician, 02/2007 - 01/2009 Staples Inc. - West Long Branch, New Jersey

Provided consultation and sales support for diverse technology products. Offered hardware and software repair services along with expert consultation. Conducted product demonstrations to showcase features and benefits to customers. Stayed updated on the latest technology trends and product releases to better assist customers. Technology Technician, 05/2010

Brookdale Community College - Lincroft, New Jersey CRM Software Adobe Systems Adobe Photoshop

Microsoft Windows and Office SaaS

Adobe Illustrator Business Development

Account Management Product and Service Sales

Business Negotiation Sales Strategy Development

Online Marketing and Advertising Sales Training

References available upon request

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