Jessica M. Heredia Zuniga
**** * ***** **. #** Hawthorne, C A 90250
************@*****.***
Objective:
A results-driven and focused clerical professional in search of a position that allows for the application of accounting, organizational, planning, recordkeeping, problem-solving and secretarial skills to support manage data and achieve corporate goals.
H E A Transportation
March 2022to present.
Clerk
●Verifies accuracy of inbound and outbound documentation
●Prepares packages for shipments using windows-based shipping systems.
●Performs job related duties as specified by management.
Maersk
September 2020 to present.
Dock Clerk
●Processing and verifying shipment documentation, ensuring accuracy and completeness
●Tracks incoming containers and provide support to resolve issues as necessary.
●Prepares packages for shipments using windows-based shipping systems.
●Coordinates documentation for incoming freight to ensure swift movement of cargo accuracy.
●Solve any issues that impact inventory accuracy.
●Supports Yard department with gate activities, equipment reconciliation reporting and equipment management, as needed.
●Support Customer Service department with systematic data entry, reporting and customer communication.
●Support commitment to quality, which includes customer specific Quality program(s), training requirements and work instructions.
●Performs job related duties as specified by management.
S & C Notary
October 2019 to February 2020
Secretary
●Answer phone calls and redirect them when necessary.
●Manage the daily/weekly/monthly agenda and arrange new appointments.
●Prepare and disseminate correspondence, memos and forms.
●File and update contact information of customers, suppliers and external partners.
●Support and facilitate the completion of regular reports.
●Develop and maintain a filing system.
●Check frequently the levels of office supplies and place appropriate orders.
●Document expenses and hand in reports.
●Undertake occasional receptionist duties.
Ross Stores
January 2018 to August 2022
Retail Associate
●Customer Service Orientation.
●Ability to Engage with and Positively Influence Others.
●Cash Register Transactions.
●Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
●Store opening & Closing Procedures.
●Aptitude to think creatively to solve problems.
●Facility to manage time effectively and to multi-task.
●Keep clean and organized the work area.
●Stocking & Merchandising.
●Inventory Management.
Education:
Los Angeles Southwest College September 2017- March 2020 ESL classes (English as Second Language)
Instituto Tecnologico de Morelia "Jose Ma. Morelos y Pavon" 2014-2017
Business Administration (Incomplete)
Preparatoria Federal por Cooperacion (PREFECO) "Felipe Carrillo Puerto"
2013-2014
Accounting (Certificate received)
Skills and talents:
●Bilingual fluent in English and Spanish
●Impeccable Customer Service Skills
●Team focused.
●Reliable
●Self-starter
●Able to multi-task
●Works well under pressure
●Computer knowledge
●Windows Microsoft Office.
●Data entry
●Time management
●Analytical thinking
●Collaboration
●Adaptability
●Attention to details
●Organization
Reference:
Will be pleased to furnish upon request.