People-Oriented Administrative Professional

Elana Ruiz

856-***-**** *************@*****.*** Malaga, NJ 08328

Summary

I love meeting new people and being the face they get to greet. I've made very good relationships with people through my old jobs. I work hard and diligently, and I don't let a lot get in the way of my work. I'm very focused on what needs to get done. If others need help I will always be willing to put my hand out if I can.

Skills

Bookkeeping

Scheduling

Time management

Customer/Client relations

Multitasking and prioritization

Meticulous and organized

Scheduling appointments

Phone etiquette

Mail handling

Organization skills

Reception desk management

Mail distribution

Security awareness

Experience

Receptionist, Salon Leezae, July 2023-January 2024

Franklinville, NJ

Scheduled and confirmed appointments.

Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.

Verified visitors' identification cards before allowing access to the building.

Greeted visitors entering establishment to determine nature and purpose of visit.

Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Updated daily log book with information about visitors entering the premises.

Handled customer inquiries and complaints, providing timely and appropriate solutions.

Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Receptionist, Elementary School, October 2022-June 2023

Franklinville, NJ

Participated in emergency response drills and maintained knowledge of safety procedures.

Managed company database and ensured the accuracy of contact information.

Updated daily log book with information about visitors entering the premises.

Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.

Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.

Verified visitors' identification cards before allowing access to the building.

Greeted visitors entering establishment to determine nature and purpose of visit.

Developed and maintained a filing system for essential documents, improving office organization.

Education and Training

High School Diploma

Delsea Regional High School, Franklinville, NJ June 2023

Activities and Honors

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