Remote skilled data entry office clerk

Tammy Steele

Davison, MI **********@*****.*** 248-***-****

Professional Summary

Senior Lead Certified Pharmacy Technician with extensive experience in pharmacy operations, HR and safety compliance, and customer service. Skilled at managing prescriptions, processing insurance claims, training staff, creating schedules, and ensuring regulatory compliance. Certified Immunization Provider (PTCB) with experience administering communication vaccines. skills. Recognized as a reliable team player with strong organizational and Core Skills

• Pharmacy Operations

• Prescription & Insurance Processing

• Compliance & Safety

• Team Leadership & Staff Training

• • Scheduling Immunization & Workflow & Vaccine Management Administration

• Customer Service & Patient Care

• Time Management

Professional Experience

Kroger Pharmacy – Clarkston, MI

Senior Lead Certified Pharmacy Technician 2021 – Present

• Enter and process prescriptions and insurance claims with accuracy

• Supervise and mentor pharmacy staff, providing training and support

• Create and manage pharmacy technician schedules to ensure adequate coverage

• Certified Immunization Provider through PTCB; administer vaccines to patients

• Assist patients with medication pickup, counseling, and problem resolution

• Manage inventory, hazardous medications, and ensure regulatory documentation compliance

Metro Trans Inc / USA Trucking – Dearborn, MI

Safety & HR Manager 2018 – 2020

• Ensured DOT compliance, managed ELD logs, driver files, and insurance filings

• Conducted driver orientations and training, improving safety compliance

• Maintained accurate HR records and licensing documentation Urban Serving LLC – Clarkston, MI

Service Manager 2016 – 2018

• Oversaw case files for legal process serving, ensured timely billing and reporting

• Acted as client liaison, improving efficiency and customer satisfaction Wally Edgar Chevrolet – Lake Orion, MI

Accounts Receivable Clerk 2007 – 2012

• Processed payments, bank deposits, and financial reports

• Registered new vehicles using CVR system

• Submitted incentives and assisted with accounting duties Nova Testing – Oxford, MI

Drug Testing Technician 2012 – 2013

• Administered court-ordered drug and alcohol tests

• Maintained accurate lab records and reporting to probation officers Additional Roles

Various positions including Cashier, Receptionist, Personnel Assistant, and Billing Clerk

(1985 – 2006), providing strong administrative, customer service, and clerical skills. Education

Oakland Community College – Auburn Hills, MI

Associate Degree in General Studies, Concentration in Police Evidence Technology 2021 Brandon High School – Ortonville, MI

High School Diploma 1985

Volunteer Experience

West Valley Police Dept – Canoga Park, CA

Assisted Senior Lead Officers in Neighborhood Watch Program by handling calls, distributing materials, and organizing reports

M1 Concourse – Pontiac, MI

Served as Car Ambassador at Woodward Dream Show, assisting with logistics and guest support

References available upon request

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