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Marine Corps Leader and Route Supervisor
Columbus, OH
... United States Marine Corps - Team Leader Force Recon Unit / Tier 1 Operator Jacksonville, NC 05/1986 - 05/2004 • Kept team's work in line with strict standards carefully following outlined policies and procedures. • Improved team performance by ... - Sep 02
... United States Marine Corps - Team Leader Force Recon Unit / Tier 1 Operator Jacksonville, NC 05/1986 - 05/2004 • Kept team's work in line with strict standards carefully following outlined policies and procedures. • Improved team performance by ... - Sep 02
Senior Java Spring Microservices Architect
Columbus, OH
... Designing, developing, testing and successfully deploying projects - software development/delivery Developed and designed both client/server and web-based n-tier software solutions in addition to strong domain knowledge of Enterprise Applications. ... - Aug 31
... Designing, developing, testing and successfully deploying projects - software development/delivery Developed and designed both client/server and web-based n-tier software solutions in addition to strong domain knowledge of Enterprise Applications. ... - Aug 31
IT Support & Systems Administrator Resume
Canal Winchester, OH
... for both local and remote clients Technical Support Specialist, Call Tech Communication, Columbus, OH 06/03 – 09/03 Provided Tier I and Tier II hardware and software support Documented incidents and solutions using ticketing systems Supported users ... - Aug 28
... for both local and remote clients Technical Support Specialist, Call Tech Communication, Columbus, OH 06/03 – 09/03 Provided Tier I and Tier II hardware and software support Documented incidents and solutions using ticketing systems Supported users ... - Aug 28
Customer Service SME and Tier 1 Lead
Columbus, OH
LANCHARLES BRYANT Subject Matter Expert Tier 1 Agent PROFILE CONTACT Results-driven and customer-focused professional with 6 years of experience in a fast-paced contact center environment. Proven track record of providing exceptional customer ... - Aug 27
LANCHARLES BRYANT Subject Matter Expert Tier 1 Agent PROFILE CONTACT Results-driven and customer-focused professional with 6 years of experience in a fast-paced contact center environment. Proven track record of providing exceptional customer ... - Aug 27
Sr. VMware & Windows Systems Engineer
Westerville, OH
... Troubleshooting Backup and Restore Problems Creation of LVMs using Linux utilities Experience with tier three supporting servers and directory service issues. Any unresolved issues were escalated directly to VMware support. Created Virtual Machines ... - Aug 03
... Troubleshooting Backup and Restore Problems Creation of LVMs using Linux utilities Experience with tier three supporting servers and directory service issues. Any unresolved issues were escalated directly to VMware support. Created Virtual Machines ... - Aug 03
Customer Care Specialist III - Medicaid/Medicare
Columbus, OH
... Escalate network outages or system-related issues to engineering or Tier 3 support teams when necessary. Document customer interactions, troubleshooting steps, and resolutions accurately in CRM systems. Educate customers on product features, plan ... - Jul 06
... Escalate network outages or system-related issues to engineering or Tier 3 support teams when necessary. Document customer interactions, troubleshooting steps, and resolutions accurately in CRM systems. Educate customers on product features, plan ... - Jul 06
Behavioral Health EHR Billing & Prevention Lead
Reynoldsburg, OH
... Technical Support (Tier 1) Workflow & Process Improvement Customer Service Outreach & Community Engagement Agency Credentialing Clinical Trials Awareness (Participant Perspective) Team Leadership-Group Facilitor Experience** Akron UMADAOP Inc. ... - Jul 01
... Technical Support (Tier 1) Workflow & Process Improvement Customer Service Outreach & Community Engagement Agency Credentialing Clinical Trials Awareness (Participant Perspective) Team Leadership-Group Facilitor Experience** Akron UMADAOP Inc. ... - Jul 01
Customer Support & Technical Support Specialist
Columbus, OH
... Call Center Agent — Luminous Technologies Dec 2022 – Apr 2024 • Handled inbound/outbound calls providing Tier 1 & Tier 2 technical support. • Troubleshot hardware (printers, POS) and OS issues (Windows/macOS). • Performed Active Directory tasks ... - Jun 29
... Call Center Agent — Luminous Technologies Dec 2022 – Apr 2024 • Handled inbound/outbound calls providing Tier 1 & Tier 2 technical support. • Troubleshot hardware (printers, POS) and OS issues (Windows/macOS). • Performed Active Directory tasks ... - Jun 29
Cybersecurity and Information Assurance
Columbus, OH
Troy Booher Sugar Grove, IL ***** ****.******@*******.*** 630-***-**** LinkedIn: linkedin.com/in/troybooher PROFESSIONAL SUMMARY IT Cybersecurity Specialist (NETWORK/INFOSEC) with over 30 years of global experience managing technical network ... - Jun 21
Troy Booher Sugar Grove, IL ***** ****.******@*******.*** 630-***-**** LinkedIn: linkedin.com/in/troybooher PROFESSIONAL SUMMARY IT Cybersecurity Specialist (NETWORK/INFOSEC) with over 30 years of global experience managing technical network ... - Jun 21
Administrative Support Specialist with Operations Focus
Columbus, OH
... Adecco (Client: Epiq Global / Wells Fargo) Tier 2 Customer Experience Agent Remote March 2022 – September 2022 • Responded to escalated customer inquiries and service requests through telephone, email, and electronic communication systems. • ... - Jun 06
... Adecco (Client: Epiq Global / Wells Fargo) Tier 2 Customer Experience Agent Remote March 2022 – September 2022 • Responded to escalated customer inquiries and service requests through telephone, email, and electronic communication systems. • ... - Jun 06