Administrative Support and Customer Service Professional
Resume:
Prince George, British Columbia
September **** - May 2021
Prince George Secondary School
High School
Prince George, BC
February 2026
College Of New Caledonia
Casual Administrative Assistant (Covering)
Handle a variety of assignments in departments assigned to Demonstrated computer skills and the ability to work on a variety of documents Filing/Data Entry and/or reception duties
Prince George, British Columbia
February 2025 - October 2025
Artic Machinery
Administration Assistant
Data entry
Jr book keeping responsibility
Make payment phone calls
Daily reporting to management
Bank Deposits
Prince George, British Columbia
July 2023 - November 2024
All-West Glass Prince George LTD
Customer Service Representative
Working with ICBC glass express claims
Answering Phone Calls
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded to customer requests for products, services, and company information. Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
Prince George, British Columbia
March 2022 - July 2023
Tim Hortons
Full Time Employee
Preparing coffee and food orders
Entering sales into cash register and collecting/processing payment. Simple food preparation.
Prince George, British Columbia
October 2021 - March 2022
ONE boardshop
Part/Full time employee
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty. Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment. Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty. Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient. Booster Juice Prince George, British Columbia
Kira Olson
203-3500 15th ave, Prince George, British Columbia V2M 1V1 778-***-**** ****************@*****.***
Objective
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Education
Work Experience
Part time / Full time June 2021 - September 2021
responsible for the preparation and serving of all food and beverage in the Booster Juice, adhering to corporate standards and specifications, as well as stocking, rotating, and prep of raw materials and menu items. Ensuring all menu items are prepared timely and served according to corporate standards Prince George, British Columbia
November 2019 - May 2021
Mark's Work Warehouse
Part-time employee
Monitored sales floor to identify customers in need of assistance and merchandise. Maintained friendly, outgoing personality to promote positive work environment. Handled price checks, merchandise transfers and fitting room returns to keep store clean. Assisted with purchases, locating items and signing up for rewards programs. Selling It Right- Responsible Service BC January 2023 ICBC Glass Repair Program July 2023
Meeting New People
Exploring new places
Spending time with family and friends
Prince Geroge Secondary School Honor Roll-Jun 2016, Jun 2017, Apr 2019 June 2016 Prince George Secondary School Graduation Diploma May 2021 Certifications
Skills and Abilities
Independent Worker
Customer relations
Critical thinking
Computer Knowledge
Hobbies and Interests
Achievements
References
Cathy Cameron, Project Coordinator
Riverbend Seniors Community
Montanna Stuart, Operator
Environmental 360 Solutions
Contact this candidate