IT Specialist with Active Clearance

INFORMATION TECHNOLOGY SPECIALIST

Active Security Clearence

CompTia Security +

757-***-****

************@*****.***

Hampton, VA23666

****-****

MENCHVILLE HIGH SCHOOL

With the Army Reserve, actively contribute to the Information Technology unit, honing technical skills and working towards formal IT certification. Continually expand IT knowledge base through the acquisition of certifications and pursuit of additional hands-on experience. Possess strong analytical and troubleshooting skills with keen leadership capabilities and over 4 years of IT experience solving complex security vulnerabilities. Adept at performing solution-based analysis and creating effective solutions relating to troubleshooting best practices. S K I L L S

C O N T A C T

E D U C A T I O N

C E R T I F I C A T I O N

WORK E X P E R I E N C E

S A I C

D i g i t a l C o n s u l t a n t

I N F O R M A T I O N T E C H N O L O G Y

S P E C I A L I S T V I R G I N I A A R M Y R E S E R V E OMARI J O H N S O N

LAN/VLAN WAN

Java Script

Microsoft Software

VMWare

Active Directory

Virtualization

Technical Support

Helpdesk

Introduction to Project Management

Support clients with help desk tickets

Troubleshoot and diagnose computers

Configure Cisco routers and switches

Establish Users and Folders in Active Directory

AUGUST 2022- PRESENT

DECEMBER 2024-May

Ability to solve technical issues via telephone, e2m0a2i5l, Tand chat Outstanding analytical, problem-solving skills, and excellent customer service skills

excellent interpersonal, written, and oral communication skills Ability to learn customer support processes and techniques work well with all teammates and multi-task in a fast paced environment

S E R V I C E D E S K A N A L Y S T

V T C A / V F a c i l i t a t o r O p e r a t o r

• Strong knowledge of AV/VTC hardware, software, and network configurations

•Ability to quickly identify and resolve technical issues

• Excellent communication and interpersonal skills for interacting with users

•Ability to manage schedules and coordinate resources effectively.

• Proficiency with Microsoft products (Teams, Outlook, Word, Excel, PowerPoint, SharePoint, Visio)

June2025- Present

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