Ginger Thomas Front Desk & Office Support Professional
Resume:
Ginger Thomas
Front Desk Receptionist/Office Assistant
Chico, California, United States
***********@*****.***
SUMMARY
Accomplished professional with 10+ years of customer service and office administration experience. Demonstrated expertise in multi-line phone systems, data entry, and filing. Proven track record in efficiently managing front desk operations and client communications, ensuring smooth office workflows. Adept at multitasking and committed to supporting dynamic, community-focused environments. WORK EXPERIENCE
September 2025-September 2025
Front Desk Receptionist/Office Assistant
Chico Liberty Tax Office Mangrove Ave
Chico, California, United States
*Managed front desk operations, including answering multi-line phones
*Demonstrated strong office management and client phone correspondence enhancing office efficiency
*Performed accurate data entry and filing of confidential client information
*Utilized advanced software proficiency productivity and execution
*Assisted client inquiries, leveraging strong communication skills to resolve issues promptly October 2022-June 2023
Sale Associate/Cashier
Walmart
Chico, California, United States
*Provided excellent cash handling record during high-volume periods
*Managed and maintained organized and restocked merchandise
*Completed cross-departmental training,
adapt to complex needs
*Assisted with signage, inventory shelf, placement, and correct pricing available to customers April 2020-April 2020
Uber Eats Driver / Doordash Driver
Gig worker
Chico, California, United States
*Demonstrated reliability and strong communication through consistently changing route with client satisfaction
*Maintained and managed scheduling optimized maintenance of vehicle
*Ensured compliance with documentation and insurance requirements for uninterrupted service June 2012-January 2020
Owner/Photographer
Ginger Thomas Photography
Chico, California, United States
*Managed small business, including client communication, scheduled office data entry, record keeping, and digital file management
*Designed and implemented marketing enhancing business visibility and client retention April 2007-July 2009
Administrative Assistant
The American Red Cross
Chico, California, United States
performed office routines, answering multi-line phones, responding to inquiries Membership operations record keeping expired membership renewed Scheduled appointments and set up classrooms, Coordinated meetings and maintained organized office workflow EDUCATION
2022-2025
Bachelor of Business Administration / Marketing
Southern New Hampshire University
Hillsborough, New Hampshire, United States
I have not completed my degree. I have 60 units left 30 in general Ed and 30 in department units to graduate. 2007-2009
Business Computer Information Sciences
Butte college
Oroville, California, United States
I did not finish my AA at Butte college. I enrolled at Southern New Hampshire University and began working on a bachelor of science degree.
• Office Assistant Certificate Program
2003-2005
General Ed and Prerequisites
Santa Rosa Junior College
Santa Rosa, California, United States
I transferred to the Butte College and completed in office assistance certificate SKILLS
Data Entry Administrative Skills Office Management Communication Skills Customer Satisfaction Problem Solving Skills Organizational Skills Operations Management Schedule Development Customer Relations Time Management Customer Support/Service Cross-Training Marketing Small Business File Management Transaction Processing/Management Operational Communications CERTIFICATIONS
Office Assistant Certificate
LANGUAGES
English - Fluent
EXTRACURRICULARS
Business References f
Jessica Brandt Massage 530-***-****
Joanne Dawes Tax Preparer 530-***-****
Wanda Brown Tax Preparer 530-***-****
Cassy Rivas Deli Manager 707-***-****
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