Experienced Operations and Compliance Professional

CAROLYN EDWARDS-HERRON

PHONE: 404-***-****

DECATUR, GEORGIA 30034

Email · *************@*********.***

Technical and Professional Skills

Office & Productivity Software:

Proficient in Microsoft Office Suite, including:

Excel (advanced functions, data analysis, reporting)

Word (document creation, formatting, templates)

Access (database design and management)

PowerPoint (professional presentations)

Publisher (layout design, marketing materials)

Accounting & Financial Systems:

In-depth knowledge of SAP and GAAP accounting principles

Experienced in developing systematic accounting manuals and internal controls

Insurance & Risk Management:

Strong understanding of corporate insurance packaging and liability assessment

Human Resources:

Skilled in HR policy development, including the creation of comprehensive Employee Handbooks

Familiar with HR best practices, compliance, and internal training materials

Web & IT Skills:

Web Design: Site development, content management, and maintenance

Comfortable managing web projects across front-end and basic back-end functions

Permitting & Government Systems:

Experienced in using and navigating the following platforms:

Accela (permitting and licensing)

SOM (State of Georgia System for Offender Management – if applicable)

Oracle (financial and operational modules)

Hansen Pro (asset and land management software)

Apply4 (event, film, and permit record-keeping system)

EDUCATION

University of Southern MS

Hattiesburg, MS

PROFESSIONAL SUMMARY

Innovative and Results-Driven Professional with over 25 years of success in management, customer service, and organizational development. Known for strong analytical skills, effective problem-solving, and the ability to communicate clearly and professionally with both internal stakeholders and external contractors. Recognized for responsiveness and research capabilities, particularly in addressing contractor inquiries with efficiency and insight. Proficient in Microsoft Office Suite and committed to continuous improvement and operational excellence.

EXPERIENCE

CITY OF ATLANTA, ATLANTA, GEORGIA

ATLANTA DEPARTMENT OF TRANSPORTATION (ATLDOT)

Project Manager, 1

Date: 12/01/2014 - Present

Hours/Weeks 50 Hours/Week

Supervisor: Carlos Collins 404-***-****

Right-of-Way Permitting and Construction Oversight – City of Atlanta

Permitting Responsibilities:

Oversee and coordinate all permitting activities within the City of Atlanta Right-of-Way, including but not limited to:

Utility and Infrastructure:

Sanitary Sewer

Storm Sewer

Driveway Apron

Sidewalk Apron

Sidewalk Flume

Granite Curb

Concrete Curb and Gutter

Decorative Sidewalk/Apron

Operational and Temporary Permits:

Lane and Sidewalk Closure Permits

Haul Route Permits

Dumpster Permits

Banner Permits

Watershed Meter Installation Permits

Film/Movie Industry Permits

Parking Permits

Additional Responsibilities and Expertise:

Plan Review Coordination:

Collaborated with internal design teams and City plan reviewers to ensure comprehensive and timely review and approval of project plans.

Certificate of Occupancy Assistance:

Provided end-to-end support through the final stages of the permitting process, assisting in securing the Certificate of Occupancy.

Process Improvement & Team Collaboration:

Actively participated in departmental and cross-organizational teams aimed at optimizing permitting processes and increasing overall productivity.

Construction Oversight & Inspector Management:

Managed and monitored field inspectors on daily tasks related to the construction of public infrastructure including streets, sidewalks, sewers, bridges, and tunnels.

Stakeholder Coordination:

Liaised with engineers, City Council members, and various City officials to ensure aligned execution and communication across all permitting and construction activities.

Meetings and Site Inspections:

Attended construction progress and coordination meetings; conducted site inspections to verify compliance with project specifications, managed punch lists, reviewed inspection reports, and evaluated payment requests.

Plan Review and Adaptation:

Reviewed and adapted construction plans to align with on-the-ground realities and evolving project needs.

Records Management Collaboration:

Work with the Department of Transportation to develop, revise, and implement records management policies and procedural documentation.

Holly Tree Services, RIVERDLE, GEORGIA

Program Manager/Intake Officer

Date: 09/05/04 – 9/14/2014

Hours/Week 40 Hours / Week

Supervisor: Mekia Thomas 678-***-****

On a day-to-day basis work with Holly Tree Services, LLC Director to implement program(s) and to improve all our existing programs.

Develop the program(s) and make changes to existing programs to comply with the court system.

Maintained standards for the program(s) and ensure being first point of contact for the Department of Corrections and the court systems...

Link program(s) objectives to the budget and the court systems...

Along with the Director create the budget for the given program(s) and determine how resources and money are to be used.

Provide professional and technical administrative and analytical assistance in coordinating various grants and funding.

Supervise accounting staff. (A/P and A/R clerks)

Central Atlanta Progress, (ADID). ATLANTA, GEORGIA

Vice President – Administration/Finance

Date: 06/13/95 – 06/15/04

Hours/Week: 60 hours/Week

Supervisor: Paul B. Kelman 404-***-****

Input all journal entries, general ledger, accounts receivable, accounts payable, revenue reconciliation, cash flows in accordance with GAAP policies and procedures.

Performed annual audits with external auditors.

Managed the budget preparation, submittal, and administration.

Develops organizational structure.

Selected, developed, and managed staff.

Provides input into policy and strategy.

Manages purchasing, inventory, equipment maintenance and other asset related functions.

Conducted a bimonthly payroll for a staff of 300.

Developed employee handbook.

Reviewed and monitored capital assets and acquisitions.

Reconciled all payroll liability accounts.

Prepared monthly and quarterly tax related reports.

Prepared yearly budgets. Supervised accounting and front-end staff.

Regulated monthly income and expense actual to budget analysis.

WORK HISTORY

(PART-TIME)

UNIFI

Specific Asset Location Access Control Specialist

Date: 10/01/22-Present

Ensure the safety and security of Delta Properties. Prevent unauthorized access into the facility and its different parts using access control systems,

as well as by implementing various security protocols.

Supervisor: Gary Johnson 404-***-****

Contact this candidate