Versatile Customer Service and Operations Professional

Summary

I’m adept with communication, follow through, and multitasking. I’m able to pivot between multiple customer and concerns with professionalism, and accuracy. I listen to people when they are talking, I have great organization skills, I have great leadership skills.

Employment History

Transaction Specialist

Adecco • Tempe, AZ

07/2025 - Present

Was hired through Adecco to work for JPMorgan and Co. Can not say what I did, due to signing an NDA

Cashier/Sales Associate

Macy's • Gilbert, AZ

01/2025 - Present

Assisted customers in finding products and providing exceptional customer service Processed transactions at the register and handled cash transactions accurately Promoted and encouraged customers to apply for store credit card Maintained organization and cleanliness of store floor by restocking items in their designated areas Cashier/Stocker/Customer Service

Sam's Club • Gilbert, AZ

03/2024 - 01/2025

Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise

Handled customer inquiries, answered questions, and resolved problems in a timely manner Created a new customer database by entering customer information into a database Omni Associate

DICK'S Sporting Goods • Gilbert, AZ

07/2023 - 03/2024

picked orders on time

packaged them

got them ready to be shipped out or to be picked up by our athletes. helped at the registers when lines got long

In Home Delivery Driver

Walmart • Gilbert, AZ

12/2022 - 07/2023

Delivered products in a timely and courteous manner Loaded packages

Maintained ongoing communication

Consistently completed on-time deliveries

Pharmacy Technician Trainee

CVS OMNICARE PHARMACY • Chandler, Arizona

Teyah Johnson

*******@*****.*** / 360-***-**** / Gilbert, AZ

03/2022 - 12/2022

Maintained a high level of accuracy in filling prescriptions Helped train new technicians to learn our systems after being with the company 2 months and more Crossed-trained in data entry

Cashier/Customer Service

Walmart • Gilbert, AZ

04/2021 - 03/2022

* Dealt with customers and company cash daily

* Operated POS cash register, handling an average of 120 plus transactions daily and counted the money in cash drawers to ensure accuracy

*Communicated with customers daily, provided friendly and courteous service, and answered questions

*Maintained thorough knowledge of store merchandise and gained extensive knowledge of new and non-traditional product lines

Assistant accountant and bookkeeper

Db accounting • Aberdeen, WA

05/2018 - 06/2020

I helped with taxes, quarterly's, and bookkeeping

Professional Skills

Customer service, Accounting, Cash handling, Customer care, multitasking, Time management, Leadership Certificates

Pharmacy Technician Trainee License

Education

Accounting

Strayer University • Herndon, Virginia

06/2032

Student

Aberdeen High School • Aberdeen, Washington

Enrolled 06/2021

3.48 GPA

I’m taking AP classes: Algebra 2, Chemistry, Pre AP biology I’m in a lot of clubs such as FBLA (Future Business Leaders of America), ASL (American Sign Language) Student

Aberdeen high school • Aberdeen, WA

06/2021

I took two years of banking classes, as well as worked in the twin star credit union branch that was in our high school. CNA

Grays Harbor Community College • Aberdeen, Washington 03/2021

Had 55 hours of classroom studies and 88 hours of clinical studies Languages

ASL, English

Awards

President's list for 3 quarters as well as Honors for 2

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