Versatile Operator and Aide with Quick Adaptability

Christie Rainwater

Dedicated, Hardworking team player looking to join your team of employees

to help you take it to the next level of professionalism and quality production and/ or greater outcomes.

Fort Smith, AR 72903 +1-479-***-**** **********************@***********.*** Professional Summary

Hardworking team player who takes pride in her work and is a jack of all trades but enjoys a challenge and with the right training could do just about any job the way you wanted as if you were doing it yourself. I am a people pleaser and always come to work with a smile on my face and ready to get to work. Willing to relocate: Anywhere

Work Experience

Home Health Aide

Private company Fort Smith, AR

August 2023 to March 2026

I have taken care of 2 individuals back to back with everyday living..I did everything as far as cleaned, helped bathe, cooked,,laundry, med reminders, doctor visits, grocery shopping, yard work, everything that was asked and needed of me.

Machine Operator/Assembler

Rockline Industries, Inc thru worksource Booneville, AR December 2023 to August 2024

I am a machine operator who has scored very well on all evaluations mainly because I am a hard worker and a fast learner. I have learned so much at this position it is hard to know where to start I have loaded the label machine loaded and fitted the box machine I changed the tape machine for change overs I have stocked widget machine done rework prepped paper, restocked paper, used a pallet jack, signed off on all packer/palletizer equipment was a machine operator over a very fast paced line where I was over the packer robot and the palletizer robot and also the box machine and taper for line 11 at Rockline

Merchandiser

Anderson's Merchandisers Paris, AR

June 2022 to September 2023

Remodeled the Walmart in Paris, AR. Removed products from shelves, replaced shelving and backing with new shelves, replaced products and tags following a planogram and set signage. Insurance Specialist

Sykes Enterprises, Incorporated Fort Smith Park, AR October 2020 to May 2023

I had to take classes for my Insurance License where I was state tested to be a certified Insurance agent. Then I was able to take calls for Liberty Insurance where I helped customers with taking all their information needed to add or remove vehicles from policies, taking payments and going over policies, checking to see if customers qualified for any discounts, verified information that was given and completed the processes for insurance coverage to be valid the following day. Phone Operator

Answer Fort Smith Fort Smith, AR

September 2018 to January 2019

Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly. Acted professionally and patiently when addressing negative customer feedback. Met or exceeded service and quality standards every review period. Gathered and verified all required customer information for tracking purposes. Mastery of customer service management systems and databases. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Managed high call volume with tact and professionalism. Addressed and resolved customer product complaints empathetically and professionally. Accurately documented, researched and resolved customer service issues. Caregiver for Elderly

Grace At Home Fort Smith, AR

January 2018 to January 2019

I worked as a med-aid assisting clients with their medicine and other aspects of daily living, I had over 45 clients to assist. Warehouse Assistant

Walther Arms & Umarex Fort Smith, AR

April 2016 to September 2018

Refurbished pellet guns and Air guns for resale

gun clip packaging

Gun builds

Gun breakdowns

repackaging

recalls

serial number data entry

filing

Instruction Manuel inserting

Education

General Studies (College)

UA Fort Smith; UAFS Fort Smith, AR

January 2023 to Present

High School Diploma

Southside High School Fort Smith, AR

1994

Upper secondary education

Some college

Skills

Computer skills Retail math QuickBooks Insurance agent Customer service Quality control Office management Microsoft Excel Employee engagement Quality audits Care Giver Adaptability Data collection Analysis skills Cash handling Personal lines Insurance certification Fact checking Microsoft Word Load & unload ARCHIVING Customer inquiry handling Insurance sales Typing Patient Care Kitchen experience Dementia Care Writing skills Experience with children Data entry HIPAA Patient interaction CGMP Manufacturing Food industry Administrative experience Hospice Care Driving Food processing Senior Care Home Care Clerical experience Catering LOTO Laundry English Evacuation procedures Fixture installation Visual Basic Cooking Accounting software Customer support Microsoft Outlook Continuous improvement Customer Care Meal Preparation Grammar Experience Google Sheets Phone etiquette Phone operator Medical Records Teamwork Critical thinking Computer literacy Merchandising Basic math Community engagement Mobile devices Google Docs Computer operation Packaging Packaging machines Cutting machines Applied behavior analysis Communication skills Cleaning Quality Assurance Memory Care Dietary department experience Insurance Verification Vital Signs Planograms Medical Terminology Public relations Personal assistant experience Vascular access Long term care Fair Housing regulations Medical terminology Delivery driver experience Documentation review Cutting Medical records Serving Sales EXCELLENT COMMUNICATION SKILLS Stamping Discharge planning Assembly robots Machine calibration Client referrals GPS Medicare Injection molding machines Machine cleaning Personal Care Filing Heavy lifting Accounting DATA ARCHIVING JD Edwards Vital signs Public Relations Word processing Machine operation - Machine operation experience (1-2 years) Machine setup Medical Scheduling CLIENT RELATIONS Warehouse management system Continuous integration Machine operator Microsoft Office Resident's rights Fire safety procedures Insurance Sales Business development Organizational skills Product development Childcare Machine loading Math Home Health Problem Solving ETIQUETTE Monitoring machines Preventive machine maintenance Communication Care plans Experience with individuals with substance use disorders Office experience Call Center Direct Care Weight loss Operating systems Windows Alzheimer's Care Oracle Time management Research Medication Administration Restaurant experience Carpentry Professional networking Hand tools

Languages

English

Certifications and Licenses

Driver's License

Pallet Jack Certification

Certified Home Health Aide

Additional Information

Authorized to work in the US for any employer

SKILLS

Efficient and reliable team player Attention to detail Creative problem solver Quality assurance

Quick learner Professional phone etiquette

Exceptional communication skills Works well under pressure Multi-line phone talent Multi-line phone proficiency Strong client relations Excellent communication skills Medical terminology knowledge Customer service-oriented Filing and data archiving Flexible

HIPAA compliance Pleasant demeanor

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