Data Entry Specialist Health Industry (Bilingual)

Luz Infante

Tamarac, FL • 786-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and highly organized data entry professional with experience processing high-volume records, verifying documentation, and maintaining accurate databases. Demonstrated ability to manage sensitive information, ensure data integrity, and meet strict deadlines in fast-paced environments. Proficient in Excel, CRM systems, and digital documentation tools. Bilingual in English and Spanish with strong attention to detail and administrative accuracy.

SKILLS

Data Entry & Accuracy • Data Verification • Database Management • Records Maintenance • Document Processing • CRM Systems • Spreadsheet Management • Administrative Support • Compliance & Documentation

Technical Tools: Microsoft Excel (VLOOKUP, formulas), Microsoft Office Suite, Salesforce, AgentSync, VTiger, DocuSign, RightSignature, Slack

Additional: Bilingual (English/Spanish) • Strong Attention to Detail • Time Management • Typing Speed: 40 WPM

PROFESSIONAL EXPERIENCE

Data Entry Specialist Health Industry

American Health Marketplace — Oakland Park, Fl - Remote

09/2024 – 02/2026

Entered, updated, and maintained licensing and contracting data for 2,000+ insurance agents across multiple carrier systems.

Reviewed and verified large volumes of documentation to ensure accuracy, completeness, and compliance.

Maintained and updated records in CRM systems including Salesforce, AgentSync, and VTiger.

Used Excel (including VLOOKUP and formulas) to track, audit, and reconcile contract data.

Processed electronic documents using DocuSign and RightSignature, ensuring proper filing and recordkeeping.

Collaborated with internal teams to meet deadlines and resolve data discrepancies.

Academic Computer Instructor

Florida State College — Jacksonville, FL

03/2022 – 08/2024

Provided instruction and technical support in advanced Microsoft Office applications for students and faculty.

Maintained accurate documentation of computer lab usage, evaluations, and student performance records.

Developed lesson plans, administered exams, and guided student research projects

Real Estate Agent

Beachfront Realty, Inc — Miami, FL

07/2016 – 01/2022

Entered and maintained client data, property listings, and transaction records in company databases.

Ensured accuracy and completeness of contracts and supporting documentation.

Organized and managed digital files to maintain compliance and easy retrieval of records.

Improved efficiency by streamlining data entry and documentation processes.

Information Technology Consultant (Self-Employed)

02/2012 – 06/2016

Upgraded and maintained personal computer systems, applying knowledge of multiple network standards and configurations

Diagnosed and resolved network infrastructure issues using industry-standard tools and utilities

Improved system performance through optimization techniques, including disk defragmentation, cleanup, and resource management

Installed, configured, and maintained hardware and software components

Performed system tune-ups to enhance speed, reliability, and overall performance

Executed operating system installations and upgrades, ensuring compatibility and data integrity

EDUCATION

Associate of Science – Networking Services Technology 2011

Broward College — Davie, FL

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