Career-Oriented Office/Customer Service Professional
Resume:
Sidera Pittman
Actively searching for a respectable company to build a career that will allow me to grow and build upon my existing skill set.
Ellisville, MS 39437
*********@*****.***
EXPERIENCE
Bourne Brothers Printing, Hattiesburg, MS – Clerk
July 2022- April 2024
Monitor email for incoming inquiries and orders.
Processing incoming orders in a timely fashion resolving issues before
Order gets to production
Handle walk in customers, taking orders, payments etc.
Adcock Pool and Spa, Ellisville,MS — Office Manager
April 2018 – July 2022
Process all incoming orders for pools.
Process monthly billing for pool customers.
Oversee technicians who clean pools.
Perform water analysis for walk-in and regular customers.
Receiving of incoming special ordered items and chemicals.
Handling invoicing and processing of payments for services.
Parthenon Envelope Company, Sumrall, MS — Office Manager/Inside Sales
July 2002 - March 2018
Execute Sales strategies to increase accounts.
Reconcile and analyze reports on all accounts receivable.
Negotiates with freight line companies to establish shipping and distribution of merchandise.
Administer assistance to the owner by providing personnel management and performing general office functions.
Set up and perform maintenance on telephone and computer systems when necessary.
Purchase equipment, product inventory and office supplies.
Murray Envelope Corporation, Hattiesburg, MS — Customer Service Lead Representative/ Distribution Office Manager
October 1998 - July 2002
Managed over 120 calls daily with the largest accounts by providing quotes and entering orders.
Resolved customer complaints promptly and efficiently.
Oversaw training of newly implemented computer systems.
Maintained orders for distribution and prepared invoices.
Interacted with brokers, clients, and drivers to be the single point of contact for distribution deliveries.
Monitored and motivated at least 12 employees at once.
EDUCATION
Kaplan University, Online — Pursuing a Bachelor’s of Business Administration 2012 -2015
South Jones High School, Ellisville, MS — Diploma
HARD SKILLS
Office Management
Microsoft Office Word & Excel
Customer Service
Sales Account Management
SOFT SKILLS
High energy team player
Strong written and oral communication skills
Effective interpersonal skills
Reliable with high level of integrity
Excellent detail orientation
Works well under pressure to meet deadlines
References
Trey Rhian
Parthenon Envelope Co. / Owner
Pamela Conerly
Co-worker/ Friend
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