Aspiring Medical Coder with Tech Expertise

E D U C A T I O N

C O N T A C T A B O U T M E

W O R K E X P E R I E N C E

MARLA HENSLEY

WESTERN PIEDMONT

COMMUNITY COLLEGE

MCDOWELL HIGH SCHOOL

Associate in Applied Science

Degree Paralegal Technology

High School Diploma

***************@*****.***

Denver, North Carolina

828 - 460 - 1969

TECHNOLOGY SUPPORT TECHNICIAN

McDowell County Schools, Marion, NC (2006 - 2014)

Detail-oriented and tech-savvy professional with a strong background in Technology, now transitioning into a Medical Coding role. Experienced in managing digital systems, troubleshooting technical issues, and maintaining accurate data records with a high level of precision. Demonstrates excellent organizational skills, attention to detail, and the ability to learn complex systems quickly.

Bringing a solid foundation in data management and confidentiality, along with a growing knowledge of medical terminology, coding procedures, and healthcare documentation standards. Committed to supporting efficient healthcare operations by ensuring accurate coding, billing compliance, and timely processing of patient information.

Maintained accurate records of support requests, resolutions, and system updates, highlighting attention to detail and documentation accuracy Provided technical support for hardware, software, and network systems, demonstrating strong troubleshooting skills

Installed, configured, and updated software systems Scheduled and maintained 10 computer labs and 13 mobile labs Organized and tracked technical assets and digital records, supporting structured data management and efficient information retrieval Collaborated with cross-functional teams to improve workflows and system efficiency

C E R T I F I C A T I O N S

+ A W A R D S

CERTIFIED PROFESSIONAL CODER

CPC-Apprentice

American Academy of Professional Coders

AAPC Member ID 02473899

March 2026

HCPro Certified Coder Bootcamp

Catawba County Schools

Central Office Employee of the Month

S K I L L S

Data Entry

Record Management

Attention to Detail

Problem Solving

Critical Thinking

Time Management

Organization

Clear Written Communication

Adaptability

Confidentiality

Team collaboration

DIGITAL TEACHING AND LEARNING ASSISTANT

Catawba County Schools, Newton, NC (2019 - 2026)

Managed and maintained accurate digital records and student data, ensuring confidentiality and compliance with privacy standards Utilized and supported multiple software systems and databases Reviewed and verified digital information for accuracy and completeness, strengthening attention to detail

Assisted in troubleshooting technical issues, developing strong problem- solving skills

Organized and maintained structured digital files and documentation, supporting efficient data retrieval and record management Monitored compliance with technology policies and digital safety standards Collaborated with team members to implement efficient workflows and digital solutions

Assisted with media coordinator processes such as inventory, weeding library collections, discards, special events, meetings, etc.

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