Compliance-Driven Documentation Specialist with AML/KYC Focus
Resume:
Afiah Mighty is a detail-oriented professional with experience spanning banking operations, compliance documentation, and client service within regulated environments. Currently serving as a Documentation Specialist, supporting compliance-driven workflows through document management, quality control, and adherence to brand and regulatory standards. Brings a strong foundation in AML/KYC awareness, risk management, and stakeholder coordination, complemented by excellent communication, organizational, and technical skills.
Afiah Mighty
Marketing Compliance Documentation Banking Professional *.*****@*****.***
St. Catherine, Jamaica
https://www.linkedin.com/in/afiah-m-333376185/
EDUCATION
Bachelor of Science in Marketing (Major) & Psychology (Minor) 3.24 (Upper Second-Class Honors)
University of the West Indies
2016 - 2021
CERTIFICATES AND COURSES:
Learning Excel: Data Analysis (2025)
LinkedIn Learning
Excel: Introduction to Formulas and Functions (2025) LinkedIn Learning
Excel with Copilot: AI-Driven Data Analysis (2025) LinkedIn Learning
Copilot for Microsoft 365: Boosting Productivity in Excel, Word, PowerPoint, Outlook, and Teams (2025)
LinkedIn Learning
Information Protection and data privacy fundamentals (2025) KPMG-JESS Training
Strategic Content Marketing: Grow Your Reach on Social Media
(2025)
LinkedIn Learning
Learning AI for Business Analysis (2025)
LinkedIn Learning
Excel: Creating a Basic Dashboard (2025)
LinkedIn Learning
Cybersecurity Foundations: Governance, Risk, and Compliance
(GRC) (2026)
LinkedIn Learning
Anti-Money Laundering Fundamentals
Jamaica National Bank Training
TOOLS AND TECHNOLOGIES
Adobe Creative Cloud (Premiere
Pro, Illustrator, Photoshop and
InDesign)
Camtasia
Banking Transaction Systems
Figma
Auto-CAD Design
Microsoft Excel
Microsoft PowerPoint
Microsoft Words
Professional Summary:
Address: Lot 188, Phase 3, Unions Estate, Twickenham Park Email Address: *.*****@*****.***
Contact Number: 876-***-****
LinkedIn: https://www.linkedin.com/in/afiah-m- 333376185 PROFESSIONAL EXPERIENCES
KPMG – JESS, 9 Duke Street, Kingston March 18, 2024 – Present Documentation Specialist (Compliance)
• Monitor US inbox and respond to client queries and complete tasks.
• Manage over 1000 PowerPoint and Word documents to create designs, organize, and maintain accurate materials.
• Assign task to team members.
• Ensure all documents meet brand compliance standards by reviewing images, logos, and external content for alignment with KPMG US guidelines.
• Prepare and print documents for training sessions using Mimeo Printing. Jamaica National Group (Bank) St Catherine Region, September 4. 2023 – March 8, 2024 Member Service Officer
• Provide quality customer service to bank members.
• Processed over 100 daily transactions for members and ensure each customer's need is met.
• Maintains compliance (AML/CFT/CPF) policies, through continuous training. Jamaica National Group (Bank) 2-4 Constant Spring Road, June 26, 2023 – August 31, 2023 Summer Intern
• Worked in the Business Banking department at the JN Bank Headquarters. Tasked with the filing and organizing of over 300 documents on the internal systems used to store documents and physically organizing documents to be placed in the respective folders in filing cabinets. Mighty Spice Jamaica Limited, Spanish Town, Jamaica January 2016 – June 2023 Marketing Assistant January and Assistant Restaurant Manager
• Created promotional ads and giveaways on Instagram to grow customer base and awareness, Overall Impressions increased to 11,205. 77.6% were women and 21.7% were men ranging from 18-65 and older mostly in the Kingston and St. Andrew area.
• Assisted with the coordination, promotion, and preparations for agriculture and food expos, seminars, and business fairs (such as; Rum Festival, Kingston Night Market, Kingston Kitchen, Coffee Festival, etc.) which helped bring awareness to the brand and increased sales.
• Assisted with the distribution and promotion of goods to local supermarkets (such as; Jon R Wong, All Progressive Grocers/Shoppers Fair Locations, Norman Manley Airport and Sangster’s Airport, Lees Supermarket, and many other locations.)
• Assisted stock counting at the restaurant and in charge of sending in lunch orders and collecting payment for lunch orders
• Wrote proposals to companies to provide lunches. Two contracts were approved to which lunch was provided daily. Central Asset Services, 22 Roosevelt Avenue, Kingston 6 November 2021 – June 2022 Collections Officer
• Contacted over 500 debtors regarding payment to delinquent loans for various financial institutions. Create a monthly report for all contacts that were made and the amount collected from each debtor. Advantage Communications, Dominica Drive, Kingston August 2021 – September 2021 Outbound Sales Representative for Flow
• Sold over 50 upgraded FLOW packages to customers in Barbados. Ministry of Transport and Mining, Mines and Geology Division Old Hope Road, Kingston June 2019 – July 2019 Summer Intern in the Registry Department
• Assisted with the retrieval and updating of files for Quarry and Mining Licenses. I was a part of the netball team while interning. Crazy Jim Ice Cream - Smith Stewarts Distributors Ltd, Kingston, Jamaica June 2018 – September 2018 Sales Promoter
• Promoted and sold Crazy Jim's new Premium Gold Ice cream at local supermarkets (such as; Lees Supermarket, Shoppers Fair, etc.). CORE COMPETENCES
Art (design house décor/DIY, 3D
house models and paintings)
Graphic Design
3-year experience in Auto-CAD
Customer Service Experience
Advanced Computer Skills -
Microsoft
Customer Service
UX/UI Design
Video Editing
Risk management and controls
Banking systems and platforms
literacy
Confidentiality and data protection
Report Writing
Documentation
Presentation
Time Management
Inventory Management
Schedule Management
Detail Orientated
Team Leadership
Regulatory compliance and
governance
Anti money laundering (AML)
awareness
Know Your Customer (KYC)
principles
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