Field Service Leader with 15+ Years of Experience

Earl Weeks

Denham Springs, LA • 225-***-**** • *******@*****.***

Professional Summary

Field Service Supervisor with 15+ years of experience across banking systems, telecommunications, and industrial equipment. Advanced expertise in electrical, hydraulic, engine, and network systems. Proven record of driving company success, improving uptime, and advancing into leadership roles at every organization.

Service Writer / Parts Procurement – Glencoe Equipment, L.C. (Jan 2025 – Present)

• Diagnose hydraulic, electrical, diesel, and gasoline engine issues improving repair accuracy

• Manage service workflow and parts procurement for heavy equipment operations

• Strengthened vendor relationships and reduced downtime through faster parts delivery

• Expanded technical role beyond service writing into advanced system troubleshooting Field Tech Supervisor – Paramount Management Group (Jan 2021 – Nov 2024)

• Led field operations supporting ATM and banking systems within secure encrypted networks

• Worked with cellular and LAN systems handling financial data transfers

• Programmed and maintained remote monitoring software improving system uptime

• Promoted into leadership role and improved team efficiency and service response times Lead Technician – Amazon DSP (Jan 2019 – Aug 2021)

• Installed secure access control systems using cellular modems and geofencing technology

• Ensured seamless property access for delivery operations

• Troubleshot electrical and network systems for reliability

• Advanced into leadership role overseeing installations and training technicians Lead Technician / Supervisor – Empath USA / Excalibur Contractors (Jan 2015 – Sep 2019)

• Installed and serviced satellite communication systems (DirecTV, Viasat)

• Worked with networking and IT infrastructure for signal and connectivity

• Supervised teams while maintaining high-performance metrics

• Helped drive company to top regional performance for multiple years Technical Expertise

Electrical Systems • Hydraulic Systems • Diesel & Gas Engines • ATM & Banking Systems • Secure Data Networks • Cellular & LAN Networking • Remote Monitoring Software • Access Control Systems • Satellite Communications • IT & Network Infrastructure Leadership & Operations

Team Leadership • Technician Training • Field Service Operations • Process Improvement • Inventory

& Vendor Management • Customer Relations • Performance Optimization • Emergency Response Education & Certifications

Associate Degree – University of South Florida • EPA Certification • Radiotelephone Operator License • SBCA (2026) • Driver’s License

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