Data Entry Clerk Candidate - Remote Availability

Carolyn Boyd-Johnson

Troy, NY ***** +1-838-***-**** ***********************@***********.***

Willing to relocate: Anywhere

Work Experience

Residential Case Manager

Equinox Inc. Cohoes, NY

January 2026 to Present

Respite Case Manager

Unity House of Troy Troy, NY

October 2024 to Present

WIT Housing Coordinator

YWCA-GCR Troy, NY

June 2021

Service Navigator

Trinity Alliance of the Capital Region Albany, NY March 2023 to June 2023

Communicate with and engage non-custodial parents offering them support services to assist them in reconnecting with the family/children. Maintain regular communication with all family service providers to ensure seamless continuity of care.

Education

Upper secondary education

Associate's degree

High school diploma or GED

Business Administration (Associate's degree)

Albany Business College/Bryant & Stratton

Skills

Delivery driver experience Crisis management Payroll Negotiation Phone triage Product demos Bathing assistance Program management Section 8 Group Therapy Quality assurance Sales Investment management Phone communication Driving Power tools Excel data analysis Tenants Record keeping Cold calling Legislation Budgeting Quality resident care Meeting Facilitation Cargo van operation Laboratory experience Microsoft Outlook Microsoft Excel Customer inquiry handling Patient interaction Community outreach organization experience Writing skills AI Patient monitoring Community engagement Stakeholder relationship building Escalation handling Marketing Employee engagement Client services Social media management Project coordination Relationship management Documentation review Accounts payable 10 key typing Fair Housing regulations Groundskeeping Retail math Medication charting Windows Accounts receivable Curriculum development Medical records Time management Professional networking HIPAA Customer communication Experience with individuals with mental health conditions Customer service Trauma-informed care for child welfare Written communication Employee relationship building Electronic health records (EHR) management Assisted living Adolescents Law office Bookkeeping Toileting assistance Maintenance management Passenger pickup and drop-off Candidate sourcing Sales administration Medication administration Document management Maintaining patient confidentiality Guest services Adults Microsoft Word Management Google Suite Computer skills Adobe Acrobat Phone etiquette Market research Computer operation Vendor relationship management Heavy lifting Retail sales Communication skills Google Docs Case studies Property leasing HRIS Newsletters (communication methods) Collaborate with healthcare professionals Data management AWS Individual / Group Counseling Care coordination Administrative experience Data analysis skills Mentoring Medical office experience MEDENT DocuSign Task prioritization Social Work Conflict Management Hotel and accommodations guest check-in Project team coordination Medical administrative support Cash register Regulatory compliance Substance abuse Care plan development Client interaction via phone calls Conflict management Senior care Resident records Safe environment creation Nutrition Contracts Data collection Microsoft Access Presentation skills Epic Mobile devices Typing Patient transport Sales strategy Behavioral therapy Photography - Photography experience

(More than 20 years) Security Team management Janitorial experience Accounting software Fact checking Personal assistant experience Early childhood education Behavioral interventions File organization Public housing specialist experience QuickBooks Customer complaint resolution Public Speaking Hospitality Case Management Dressing assistance Hotel experience Adult learning Infection control Inside sales Hospital experience Microsoft Publisher Customer support Harm reduction PeopleSoft Workforce development Research Microsoft Outlook Calendar Legal administrative experience Search engines HIV/AIDS care CRM system proficiency Data entry Landscaping Pricing Autism Experience Employment & labor law SharePoint Procedural guides Database management Home visits (communication methods) Property management Experience in non-profits Office management Travel scheduling Databases Interviewing Addiction Counseling Computer literacy Guest relations Attention to detail Child

& family counseling Medical terminology Cash handling Office experience Interpersonal skills Decision making Technical Proficiency Project management Guest reservation booking Discharge planning Expense management Interdisciplinary behavioral health coordination Surveillance operations Nursing Microsoft Powerpoint Multi-line phone systems Networking through strategic partnership building Teamwork Supervising experience Medicare CRM software Healthcare infection prevention and control expertise Intake Experience Care plans Basic math Outdoor work Clinical case management Accounting Grammar Experience Medical transportation experience Working with individuals with disabilities Working with children Housing and Urban Development (HUD) regulations Benefits administration Patient care Crisis Intervention Schedule management Clerical experience Front desk Legal research Teaching Filing Microsoft Office Calendar management Child & Family Counseling Interpersonal communication Motivational interviewing Vital signs Working with people with disabilities Organizational skills Resident supervision Leadership POS Math Cleaning Productivity software Report writing Home care Patient personal care assistance Database administration Behavioral Health Certifications and Licenses

Hotline Advocate

Present

Driver's License

February 2023 to May 2025

Personal Care Aide (PCA)

Non-CDL Class C

CPR Certification

AED Certification

First Aid Certification

Additional Information

Authorized to work in the US for any employer

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