Account Manager

Cheyenne McKinney

Tulsa, OK ***** +1-539-***-**** *************@*****.***

Work Experience

Boxing Coach

Cheyennes boxing gym Tulsa, OK

April 2019 to Present

• Coach boxing to kids starting age 7 and up.

• Provide opportunities to become professional or Amateur boxers.

• Previously featured in the Cherokee Nation Newspaper and Documentary, The Oklahoma Eagle, Tulsa World newspaper, Bloomberg, and many more!

Customer Service Specialist

Alorica Tulsa, OK

February 2025 to November 2025

Bank

• Advise customers of current product rates and open new accounts.

• Account maintenance.

• Provide and assist with general information such as balances, disputes, restrictions or holds, and case inquiries. Finance Manager

Acima Leasing Plano, TX

July 2022 to December 2023

• Created and explained financing contracts, managed the accounts until the contract was paid in full for consumers requesting store merchandise.

• Made outbound and inbound calls, created and advertised marketing materials

• Attended daily meetings with all employees, provided updated sales and profit numbers, worked with salesmen to seal the deals.

• Received promotions from store in Plano, TX to Greenville, and finally Frisco. Account Manager

Capital One Auto Finance Tulsa, OK

July 2017 to January 2018

I operated as a second stage collections agent in the auto finance department. I worked in a call center environment making outbound calls, managing accounts, and providing options for the customers as well as receiving inbound calls. Education

Diploma (High school diploma)

Booker T Washington High School Tulsa, OK

August 2005 to May 2009

Skills

Customer support specialist experience Call center agent experience Computer literacy Technical Proficiency Phone etiquette Technical support representative experience Computer operation Typing

Additional Information

Authorized to work in the US for any employer

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