Versatile Merchandiser with 20 Years Experience
Resume:
Debra Granger
Groves, TX *****
****************@*****.***
Professional Summary
Hardworking and versatile merchandiser with 20 years of experience in retail, construction, and sales. Proficient in merchandising, inventory management, and customer service. Possess strong organizational and leadership skills, with experience in supervising and training employees. Proven ability to work effectively in a variety of settings, including in-person, remote, and hybrid environments. Currently pursuing a Bachelor of Science in Business Administration. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
US Tax Preparation Support Specialist
JDA TSG-Remote
January 2026 to Present
• Prepared and filed accurate tax returns for individuals, partnerships, corporations, and trusts
• Conducted thorough research on complex tax issues to ensure compliance with current tax laws and regulations
• Reviewed financial documents and records to identify potential deductions, credits, or exemptions for clients
• Developed strong relationships with clients by providing personalized attention and exceptional customer service
• Managed multiple client engagements simultaneously while meeting strict deadlines
• Utilized various software applications (e.g., TurboTax, TaxAct) for efficient preparation of individual tax returns
Mechandiser
Apollo Retail Specialists-Texas
January 2025 to Present
Resets for convent stores following planogram customer service building displays Cashier
Rayburn superette-Jasper, TX
April 2025 to February 2026
1.
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Assisted in inventory management by monitoring stock levels at the checkout counter
• Resolved customer complaints regarding pricing errors or product availability with professionalism Retail Merchandiser
Milton Hershey School-Beaumont, TX
December 2024 to May 2025
• Developed and implemented effective visual merchandising strategies to enhance product presentation and drive sales
• Collaborated with cross-functional teams including marketing, sales, and design to create compelling in-store displays and window presentations
• Managed inventory levels by analyzing sales data, forecasting trends, and making accurate replenishment decisions
Merchandiser
Premium Retail Services-Beaumont, TX
October 2023 to April 2024
• Executed store resets according to planograms, ensuring accurate placement and arrangement of merchandise
• Maintained inventory levels by restocking shelves and displays with returned merchandise
• Collaborated with store management to identify slow-moving or discontinued items for markdowns or removal from sales floor
• Ensured product freshness and quality by rotating stock based on expiration dates
• Utilized handheld devices or paper documentation to accurately record inventory counts during reset process
• Worked efficiently in a fast-paced environment, completing resets within designated timeframes
• Followed safety protocols and maintained a clean work area at all times
• Utilized time management skills effectively to maximize earnings during peak demand hours Merchandiser
Advantage Solutions-Beaumont, TX
April 2023 to December 2023
Merchandiser for mars/ Wrigley
Complete audits for merchandise ordering and setting displays speaking with store managers selling in displays
• Ensured accurate and timely completion of all assigned reset projects
• Collaborated with store management to determine optimal product placement for maximum sales impact
• Maintained inventory levels by restocking shelves, rotating products, and checking expiration dates
• Built strong relationships with store personnel to effectively communicate project details and resolve any issues or concerns
• Utilized planograms to arrange products on shelves in an appealing and organized manner
• Performed regular audits of shelf space, ensuring compliance with company standards for product assortment and presentation
• Managed inventory levels by conducting regular stock checks and replenishing merchandise as needed Construction Laborer
Greenville Metal Work-Greenville, MS
January 2023 to April 2023
Operation forklift, hand held tools, assisted the rigger and welder. Demo of old soybean plant assisted in building cat walk for tanks did fire watch, whole watch,and confirmed space watch. Grind the welds. Bolted up. Cleaned yard . Was only a three-month contract job . I was a hand I went and did whatever they needed me to do for the day.
• Operated various hand tools and power equipment, including drills, saws, and jackhammers, to complete assigned tasks
• Performed demolition work by safely dismantling structures using appropriate tools and techniques
• Measured distances accurately using tape measures or laser levels to ensure precise placement of structural components
• Followed instructions from supervisors regarding daily tasks while maintaining a strong focus on quality craftsmanship
• Supported skilled tradespeople (e.g., electricians) by providing assistance during installations or repairs
• Operated power tools such as drills, saws, and grinders to cut materials or create openings as required
• Worked at heights using ladders, scaffolds, or aerial lifts while adhering to safety guidelines at all times
• Demonstrated strong physical stamina by performing physically demanding tasks throughout the workday without compromising quality standards
Administrative Assistant/Tax Preparer
Liberty Tax Service-Vidor, TX
January 2017 to March 2023
1. Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
• Offered clients recommendations to reduce tax liabilities.
• Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
• Resolved basic computer and office equipment issues through troubleshooting.
• Scheduled meetings and managed calendar.
• Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
• Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
• Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry or procedures.
• Used appropriate adjustments, deductions and credits to keep client's taxes to minimum.
• Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
• Prepared written responses or tax return amendments to resolve state and federal notices.
• Secured and properly handled confidential data to protect against unauthorized access, improper transmission and unapproved disclosure.
• Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
• Facilitated integration of modern tax software with client accounting software.
• Managed and maintained office supplies inventory, ensuring availability of necessary materials for daily operations
• Developed and implemented efficient filing systems, resulting in improved document organization and retrieval
• Prepared reports, presentations, and correspondence for senior management using Microsoft Office Suite
• Scheduled meetings and appointments, effectively managing calendars to optimize time management
• Assisted with budget tracking by monitoring expenses and reconciling invoices
• Responded to inquiries from clients, vendors, and employees in a timely manner
• Maintained confidentiality of sensitive information while handling administrative tasks
• Performed data entry tasks with high accuracy to maintain up-to-date records
• Organized company events such as conferences or team-building activities
• Managed incoming/outgoing mail distribution efficiently on a daily basis Sales Vendor
Gerald Gene Goodies-Beaumont, TX
November 2013 to December 2022
• Worked independently with minimal supervision.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Set and achieved company defined sales goals.
• Informed customers of promotions to increase sales productivity and volume.
• Developed new business relationships and maintained existing through regular communications and effective account management.
• Prepared and deliver customer sales quotes.
• Trained new employees on customer service, money handling and organizing strategies.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Merchandised attractive shelf displays with current offerings to drive store sales.
• Completed call reports, paperwork and on-going personal training by required deadlines.
• Opened new merchandise and stocked sales floor racks and shelves.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Performed inventory control, such as counting and stocking merchandise.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained records related to sales, returns and inventory availability.
• Loaded and unloaded merchandise using ladder and pallet jack.
• Prepared large cash deposits with zero discrepancies.
• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Planned delivery routes and most efficient methods of distribution.
• Kept detailed records of deliveries and money received from customers.
• Maintained accurate records of deliveries, including mileage, fuel consumption, and delivery times Tax Preparer
Baker Tilly / Intuit-Remote
January 2022 to April 2022
• Prepared and filed accurate federal, state, and local tax returns for individuals, partnerships, corporations, and trusts
• Reviewed financial documents such as income statements, balance sheets, and expense reports to ensure compliance with tax laws
• Researched and interpreted complex tax regulations to provide clients with up-to-date information on deductions, credits, and exemptions
• Identified potential tax savings opportunities by analyzing client's financial records and recommending appropriate strategies
• Collaborated with clients to gather necessary documentation and answer any questions or concerns regarding their taxes
• Audited completed tax forms for errors or discrepancies before submission to minimize the risk of audits or penalties
• Utilized electronic filing systems to submit tax returns efficiently while ensuring accuracy of data entry Education
Bachelor of science in Business administration (Second year college) CTU Online
October 2022 to Present
Ged
Angelina College-Lufkin, TX
October 2012
Skills
• Direct sales
• Phone communication
• Commercial vehicle
• Training & Development
• Promotions Program
• Problem-solving
• Filing
• Professional Relationships
• Calendar Management
• Problem management
• Drake
• Microsoft Excel
• Negotiation
• Technical Proficiency
• Financial software
• Individual tax
• Medical office experience
• Critical Thinking
• Office experience
• Store Merchandising
• Event Planning
• Construction site
• Income tax preparation
• State tax
• Team development
• Basecamp
• Grocery store
• Purchasing
• SQL
• Project leadership
• OSHA
• Outside sales
• Plumbing
• Fire restoration
• Assistant manager experience
• Tractor-trailer
• Word processing
• Electronics sales
• Accounting and finance experience
• Income tax planning
• Sales
• Record keeping
• Time-based sales targets
• Phone etiquette
• Supervising experience
• Programmable logic controllers
• Sales volume growth
• Customer support
• Customer relationship management
• Climbing
• Shift management
• Upselling
• Hand tools
• Office Management
• Sales Growth
• Recruiting
• Cash register
• Store management
• Schematics
• Google Sheets
• Client file management
• Company vehicle operation
• Pricing
• Conflict management
• Power tools
• Data entry
• Organizational skills
• Project Management
• Financial analysis
• Mobile devices
• Oracle
• Box truck
• Sales management
• Tax accountant experience
• Pallet jack
• Vendor Contracts
• Daily Logs
• Accounting Software
• Client relationship development
• File organization
• Personal assistant experience
• Payment Collection
• Tax preparation software
• B2B sales
• Team management
• Computer literacy
• Planograms
• Self-direction
• Tax return processing
• Analysis skills
• Continuous improvement
• Data collection
• Management
• Slack
• Heavy lifting
• System design
• Time management
• Negotiated pricing
• Manufacturing
• Microsoft Powerpoint
• Water damage restoration
• 10 key typing
• Working with high schoolers
• Professionalism
• Quality control
• Outdoor work
• Van delivery (delivery method)
• Accounting firm experience
• Accounting systems
• QuickBooks
• Delivery driver experience
• CRM software
• Financial auditing
• Bartending
• Communication skills
• Wireless sales
• Attention to detail
• Customer service under pressure
• Stock rotation
• Customer complaint resolution
• Packaging
• Front desk
• Vehicle Inspection
• Concrete mixer
• Ethernet
• Client communication
• Marketing
• Power BI
• Accounts Payable
• POS
• NEC
• Financial services
• Territory sales
• Retail sales
• Bilingual
• Tax Experience
• Empathy
• Data analysis skills
• Adobe Acrobat
• Nutrition
• Janitorial experience
• Individual consumer customer service
• Commercial driving
• Restaurant management
• Partnership tax return preparation
• Math
• Visual Merchandising
• Client Needs Assessment
• Store Displays
• Customer Inquiries
• Typing
• Corporate accounting
• Human resources
• Flatbed
• Truck driving
• Clean workspace maintenance
• Driving
• Home & community care
• Fair Housing regulations
• Interpersonal skills
• Order entry
• Account Management
• Mobile applications
• Bookkeeping for tax purposes
• Refrigerated trailer
• Business development
• Senior care
• Territory management
• Guest services
• Customer inquiry handling
• Sales presentations
• Research
• SAP
• Basic math
• Manual transmission
• Cash management
• Leadership
• English
• Pet care
• Hospitality
• Accounting standards
• Client interaction via phone calls
• Payroll management
• Property management
• Windows
• CRM system proficiency
• Clerical experience
• Presentation skills
• Telecommunication
• Order fulfillment
• Budgeting
• Electrical experience
• Administrative experience
• Tax law
• Productivity software
• Customer Interaction
• Bookkeeping
• Tax accounting
• Microsoft Office
• Customer service
• Patient monitoring
• Microsoft Teams
• Computer operation
• Accounts Receivable
• Field sales
• TaxSlayer
• Operations management
• GPS
• Public accounting
• Bookkeeper experience
• Customer communication
• Sales negotiation
• Regulatory compliance
Certifications and Licenses
Driver's License
TWIC Card
Transportation Worker Identification Credential (TWIC) PTIN
January 2027
Non-CDL Class C
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