Senior Management Consultant

George Brotbeck

Senior Management Consultant

Saint Johns, Florida • 904-***-**** • **********@*****.***

• https://www.linkedin.com/in/george-brotbeck/

OBJECTIVE

I am seeking a role as a senior management consultant where I can apply my award-winning consulting capabilities to help clients architect and deploy organizational transformations, inclusive of business/technology processes, and organizational change management. Founded on comprehensive data analytics and OCM principles, my scalable approach uses collaborative relationships with client executives and stakeholders to achieve business goals in organizations of all sizes.

WORK EXPERIENCE

Citi • Jacksonville, Florida • 10/2016 - 11/2025

Senior Vice President

•Designed and deployed a program/project risk health framework to forecast potential work effort execution issues for business transformation work efforts, reducing retargets and delivering desired outcomes.

•Employed execution data/analytics to improve work effort compliance with Citi project management and software engineering standards, improving compliance scores by more than 25% in one quarter.

•Mentorship of program/project managers in the use of program/project management best practices, reducing work effort retargets and improving delivery of desired outcomes.

•Developed data analytics for PMO PQA automation business case, showing target assessments for automation, reducing manual labor hours.

•Created and delivered comprehensive program/project health check procedures and thematic analyses, enhancing project execution performance and delivery quality.

•Authored a monthly PM blog on improving project management practices.

Independent Contractor • Jacksonville, Florida • 05/2014 - 09/2016 MBA Candidate (Data Analytics) and Part-Time Consultant

•Completed 15 of 30 credit hours towards degree, with a GPA of 4.0/4.0.

•Ran part-time consulting practice, responding to RFPs and providing pro bono management consulting to small businesses, highlighting leadership and decision-making skills.

Symphony Teleca • Jacksonville, Florida • 09/2013 - 04/2014

Consulting Director, Product Development Best Practices

NOTE: Client filed for bankruptcy, after which our consulting group was disbanded, as no further revenue had been generated.

•Collaborated with the client's Global PMO to provide executive management of a geographically distributed team in a multi-million-dollar engagement.

•Developed and implemented analytics-driven transformation processes in support of the client’s global IT and business transformation initiative, affecting more than 5,000 global employees. Extensive use of ADKAR and Kotter OCM models.

•Designed and deployed business process management processes across the enterprise, collaborating with the client executives and staff to manage the transition.

Wipro Consulting Services • Jacksonville, Florida • 01/2008 - 08/2013 Senior Consultant - Process Excellence Practice

•Leveraged market research to find and manage consulting engagements within the Process Excellence/OCM Practice, ensuring project delivery quality.

•Designed and implemented transformational organization change initiatives, using multiple OCM models to architect and implement organizational change management.

•Provided pre-sales support via client seminars/presentations, engagement design, and proposal creation/delivery.

Borland Software Corporation (TeraQuest Metrics) • Jacksonville, Florida • 01/1997 - 12/2007 Principal Consultant - Process Excellence Practice

•Responsible and accountable for engagement planning, delivery excellence, resource management, and business operations. I received two client awards for delivery excellence and was recognized by TeraQuest for client retention and services expansion.

•Designed and delivered metrics and analysis training to clients, achieving an overall instructor rating of 4.7/5.0 over two hundred students, and requested as a preferred instructor.

•Provided pre-sales support via client seminars/presentations, engagement design, and proposal creation/delivery.

•Engagements covered Lean/Six Sigma Process Improvement, Organizational Business and Technology Transformations, Design/Implementation of Organizational Data/Analytics Programs, PMO Assessments, Implementations and Optimization.

EDUCATION

The University of New Mexico, Applied Mathematics M.A. and Ph.D. (ABD) Cum Laude

The University of Tennessee at Chattanooga, Applied Mathematics B.A. Magna Cum Laude

The University of Tennessee at Chattanooga, Data Analytics (15 of 30 Credit Hours Completed)

MBA Candidate, GPA 4.0/4.0

CERTIFICATIONS

Certified Scrum Product Owner (CSPO®), Scrum Alliance

Certified ScrumMaster (CSM®), Scrum Alliance

Project Management Professional (PMP®), Project Management Institute

Advanced Business Process Management Certificate, University of San Francisco

Six Sigma Green Belt, Villanova University

Core Competencies

•Client engagement planning and governance

•Marketing/sales support, including proposals, briefings and pricing

•Trusted advisor, client relationship management

•Business and process architecture and optimization, based on industry best practices

•Organization transformation architecture, business, road maps, and execution oversight

•Design and implementation of enterprise measurement and analysis systems

•OCM assessment, design, and optimization (ADKAR and Kotter models)

Computer Skills

MS Office Professional, MS Visio, MS Project, Jira, Tableau, SharePoint, Teams, Zoom, Citi AI Tools.

Other Skills

Engagement management, Program/Project management, waterfall/iterative/agile lifecycle usage, risk management, budget responsibility, business case development, stakeholder relationship management, business/technology process management, analytics design/development/usage, presentation development/delivery, root cause analysis/continuous improvement, instructional design, and delivery

Awards

Client Excellence Award - Medallion

Johnson and Johnson

Client Excellence Award - Watch

Entergy

Volunteer Work

Citi Volunteer, 4th Grade Classroom Instructor

Junior Achievement USA

Full day of classroom instruction in Entrepreneurship.

Teacher Supply Center

Citi Volunteer

Aid teachers with buying and loading classroom supplies.

Mission of Mercy Ambassador

Florida Dental Association

Provide comprehensive dental care services to needy patients. Ambassadors escort patients to different treatment areas and aid clinicians as needed

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