Remote Data Entry Specialist with Detail Focus

Randi Hammerich

**** ******* *****, **********, ** 28083

Cell: 980-***-**** Email: *************@*****.*** Professional Experience

Title and Registration Specialist

Carvana-Concord, NC September 2025 - Current

● Review, verify, and process vehicle titles, registrations, and supporting documents in compliance with state and federal regulations

● Ensure accuracy and legality of ownership transfers, lien placements, releases, and reassignment documents

● Process high volumes of title applications with strong attention to detail and strict deadlines

Logistics Associate

Carvana-Concord, NC December 2024 – September 2025

● Prepare inventory vehicles for inbound and outbound transport, ensuring all units meet delivery and regulatory requirements

● Verify VINs, transport documents, and condition reports to ensure accurate inventory records

● Communicate promptly with supervisors, drivers, and transport partners regarding inspection findings or required corrections

Sales Specialist

Lowe’s Home Improvement – Myrtle Beach, SC September 2024 – December 2024

● Monitored inventory levels and restocked items promptly to reduce shortages and maintain visual standards

● Provided courteous customer service by answering questions, offering recommendations, and resolving concerns

Personal Banker

MidWestOne Bank – Dubuque, IA May 2022 – July 2023

● Cross-sold financial products and services by identifying customer needs and recommending appropriate solutions

● Opened new customer accounts and processed consumer loans, ensuring accuracy and compliance

● Provided notary services for customers and internal departments, ensuring accurate verification of documents and adherence to legal and compliance requirements Financial Services Consultant

DuTrac Community Credit Union – Dubuque, IA February 2019 – May 2022

● Processed and booked consumer loans with speed and accuracy, ensuring compliance with lending policies and regulatory requirements

● Referred more than $800,000 in business to First Community Trust, contributing to significant portfolio growth

● Earned the CUNA Mutual Excellence Award for outstanding performance, service quality, and commitment to member financial well-being Customer Service Representative

Fidelity Bank & Trust – Dubuque, IA February 2018 – February 2019

● Opened new accounts and promoted bank services

● Assisted customers with online banking and card services

● Balanced the branch’s cash vault

Leave of Absence Coordinator

Sedgwick – Dubuque, IA July 2016 – February 2018

● Handled and analyzed FMLA claims,eligibility determinations, and supporting documentation

● Managed FMLA cases for the largest Kohl’s region, ensuring compliance with federal regulations

● Communicated with employees, employers, and healthcare providers to resolve claim issues

In-Store Banker

U.S. Bank – Dubuque, IA May 2014 – July 2016

● Opened and serviced accounts, promoted banking services

● Maintained and balanced a personal cash drawer

Sales Associate

Pinnacle Cellular & Satellite – Dubuque, IA November 2013 – May 2014

● - Advised customers on services and technical issues Store Manager

RadioShack – Dubuque, IA April 2010 – November 2013

● Supervised staff, managed inventory, and led sales performance

● Achieved “Top Dog” award for Verizon sales and Sprint Diamond Cup for top performance

Computer & Technical Skills

Microsoft Word, Excel, PowerPoint • Slack • Carma • Zoom• Shazam • ComplianceOne Deposit • Teller Navigator • Vitu• LexisNexis Bridger Insight • Velocity • Ascensus • OnBase

• DecisionPro • Business Process Manager

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