Versatile Customer Service Professional with Leadership Experience
Resume:
Promise Jones
Atlanta, GA
Email: ***************@*****.*** Phone: 317-***-****
Professional Summary
Motivated and dependable professional with hands-on experience in customer service, education, and food service. Known for maintaining a positive attitude, strong communication, and a willingness to learn quickly. Dedicated to contributing value in any role while providing excellent service and teamwork.
Education
Crispus Attucks High School – Indianapolis, IN
Graduated: May 2025
Work Experience
Team Lead
CAVA October 2025 – Present
- Provide fast, friendly customer service in a high-volume food environment
- Prepare meals accurately while maintaining quality and presentation standards
- Maintain cleanliness and organization in accordance with food safety guidelines
- Work efficiently with team members to ensure smooth daily operations Substitute Teacher
Kelly Education May 2025 – Present
- Provided instruction and supervision for students across multiple grade levels
- Maintained classroom order and ensured a safe learning environment
- Followed lesson plans and collaborated with staff to support learning goals Caregiver
Hearts at Peace February 2025 – August 2025
- Offered personal care and daily living assistance to clients
- Ensured client comfort, safety, and emotional support
- Maintained detailed records and communicated with family members Crew Member
White Castle May 2023 – 2024
- Delivered quality customer service in a fast-paced environment
- Handled food preparation, order fulfillment, and register operations
- Maintained a clean and organized workspace
Skills & Qualifications
- Strong work ethic and reliability
- Excellent communication and teamwork
- Fast learner and adaptable in new environments
- Customer service and organizational skills
- Valid Driver’s License
Certifications
CPR & First Aid Certified
Substitute Teaching License – State of Indiana
References
Available upon request
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