Sr. Phlebotomist with Quick Learning Abilities

Kandace Whitaker

Monticello, IN ***** +1-309-***-**** ******************@*****.***

Professional Summary

Goal oriented with a very driven mindset! Exceptional learning skills in a quick pace environment. Good eye for pointing out detail. Customer or guest satisfaction is my ultimate goal regardless of any situation. Works very well under high stress scenarios. Sr. Phlebotomist is my current career, but I am ready and always working towards learning as many new skills which I am given the opportunity that will assist in furthering my life and increasing my knowledge for ultimate employment and career success.

Willing to relocate: Anywhere

Work Experience

Sr. Phlebotomist

CSL Plasma Rock Island, IL

September 2021 to July 2025

Assemble autophoresis machines paying close eye to detail making sure nothing is set up improperly! Disconnecting customers from the autophoresis machine! Handling with patient care as well as professional conduct. Disposing of BIO waste. Documenting data as well as Data processing with complete data integrity. Sr. Phlebotomist where we preform venipuncture sticks with a needle to draw blood for Plasma donation procedure. As a senior lead on the floor I help manage the flow of donors as well as staffing on the plasma donor floor. I help maintain breaks and lunches in a timely manner as well maintaining adequate staff per donors on the Plasma Donor floor. Quality team member as well for the plasma donor floor. I help maintain the proper suitability is being maintained by staff with being the collection of the most amount of suitable plasma bottles from our donors. Babysitter

Jasmine Posey & Adam Lord Moline, IL

April 2019 to September 2022

Caregiver for two children 7 year old child and a 1.5 year old child. Feeding Preparation including breakfast lunch or dinner Snack preparation

Diaper changing

Clothing change

Basic cleaning and keeping cleansed up after the children throughout the daily activities Helping with school work online homework or projects CPR Certified

Lead

Sedona Staffing Agency Moline, IL

May 2020 to December 2020

Lead for temporary associates at Hill and Valley Bakery factory. Hand writing time sheets for any temporary employee that may forget their clock in badge or forgetting any clock in or out punches for the day. Disciplinary action forms and write-ups for temporary employees while at the facility location. Responsible for properly communicating such incidents and proper paperwork and documentation's submitted to the Sedona office in timely manner of occurrences. All daily communications for my shift resulting from the company and / or temporary employees from the company work site to the Sedona office. Laborer

Hill and Valley Bakery Rock Island, IL

September 2019 to December 2020

Packaging bakery goods to be shipped out of the building. Keeping track of daily orders as well as increase in demand and meeting daily goals for shipping requests.

Crew Member

McDonald's Moline, IL

December 2019 to May 2020

Oversee daily operations in managing prompt friendly and above excellent service to all of our guest. As well as the leadership role in providing as well as demonstrating teamwork and proper work ethic To all employees. Cash handling, daily deposits, light cleanup and janitorial, Overseeing in the supervision of 10+ employees. Office Manager

MillTown Realty Property Management Davenport, IA June 2018 to June 2019

Oversee work orders and assign accordingly to proper maintenance personnel or outside vendor. Follow up reassuring maintenance request are properly handled in timely manner. Customer Service per tenant landlord relationships. Cash handling and receipts. Proper filing of office documents. Paying property bills with strict time sensitive data entries. Keeping up with tenant account balances while addressing delinquent rent and utility payments. Operating Office Manager while overseeing the proper functions of daily tasks are handled for the business to properly and successfully operate.

Assistant General Manager/Director of Sales

Great Lakes Management/HolidayInnExpress

September 2017 to August 2018

Individual who is passionate about their daily duties that are assigned and may be responsible for, as well as maintaining a professional yet up beat atmosphere! The person whom the overall Company Lead

(ex. General Manager) can rely on with confidence in any reason of property absence or unavailability, that this individual can properly maintain an orderly business as accordingly, as well as conduct proper orders of business to each area of the hotel such as assigned job duties and tasks of the day and being fully capable of making executive decisions on behalf of the company standards in a mannerly conduct with an overall completion with results of satisfaction. Work with my fellow employee team members and provide training and correction as necessary Respond to and resolve customer complaints and comments as needed Monitor store inventory and report any needs to the general manager Weekly Employee Schedule, maintaining request off and proper coverage Awarding points to hotel guest as well as employees for the IHG Loyalty Reward Club and properly document and label accordingly and file.

Employee Uniform Ordering as well as maintaining and ordering of products to keep fully stocked the hotels Market Place for guest to have the convenience to purchase and enjoy snacks, refreshments, cold wine and spirits as well as other toiletries and amenities.

Assist in interviewing process for areas in need at the property. Hosting complimentary light snack and beverage receptions 3x a week 2hrs entertaining hotel guest enlightening them with town tourist information and attraction as well as dining options. Really engaging with hotel guests one on one to get personal opinions and insight on things we can do to improve overall outstanding guest service, Guest experience, and overall ultimate guest satisfaction.

Front Desk Receptionist

DAYS INN AND SUITES Davenport, IA

February 2017 to October 2017

100% customer service. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check- outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for checkins. Supply guests with directions and information regarding property and local areas of interest. Run daily reports such as number of arrivals, departures, identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash handling and daily deposits. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Front Desk Manager

Motel 6 Moline, IL

September 2016 to December 2016

Assist front desk receptionist with daily office duties such as checking in or out guests. Management paperwork for walkthroughs of the entire building inside and around the outside. Cash handling and maintaining accounts receivable and payables. Catalog and file separately cash deposits for cash paying accounts. Keep fresh coffee made throughout the shift. Assign maintenance tasks at hand ranging from time sensitive tasks or what maybe a more urgent task to handle immediately rather than on the list of tasks to do. Assembly Line Worker

Subaru of America Lafayette, IN

September 2014 to July 2016

Assembled car engines from beginning to finish. My experience with Subaru only had one engine department at the time and out of 25 teams I gained the knowledge of 17 different teams and 3-5 jobs on each team within the 5 groups. Front of House Team Lead /Server

Golden Corral Corporation Lafayette, IN

April 2012 to July 2014

Server/ Management Trainee Cleared tables of buffet plates off tables and refill drinks on top of maintaining the food plate station stocked at all times with clean plates and silverware. Worked in the bakery once a week for kitchen experience for management training.

Trainer

Pizza Hut-West Lafayette, IN

November 2009 to February 2012

Training new employees in which ever role they’re hired into such as pizza counter, sides table, cut table, cash registers, phones and dishes as well as serving.

Student Intern

Unity Health White County Medical Center Monticello, IN September 2005 to May 2006

I worked at our local hospital for a high school careers opportunity class. Only four students out of the entire senior class enrolled in Health Occupations were chosen for this opportunity to intern in the medical field of they're choice. Thankfully I was one of those four and I chose the radiology department at our local hospital formerly known as White county memorial hospital. I learned all the different types of machines that help taking x-rays such as CT scans, mammograms, ultrasound as well as CAT scans! I learned so much in that experience in just such a short amount of time. Best intern experience a high school student could endure.

Education

Pre-Requisites (Some College)

Ivy Tech Community College Lafayette, IN

January 2007 to November 2012

Core 40 Diploma (High school or equivalent)

Twin Lakes Senior High School Monticello, IN

August 2002 to May 2006

Skills

Manual handling Clinical laboratory experience Administrative experience Relationship management Cash handling Chain of custody Customer support Payroll Store opening/closing procedures HIPAA Food preparation Executive administrative support Financial analysis Phone inquiries Spreadsheet data validation Scheduling Human Resources Childcare Phone etiquette Public speaking Accounts payable management Experience Flexible scheduling Presentation creation Decision making Direct support Proficiency testing GMP B2B sales Laboratory safety Data entry Quality standards in production Microsoft Excel Hotel management General Labor (3 years) Sales Home health agency experience CNC machine operator experience Communication skills Client invoicing Retail management Engine assembly team assembler experience Power tools Babysitting Database management Multichannel marketing Microsoft Teams Resident's rights Laboratory experience General Laborer (3 years) Warehouse management system E- commerce Receptionist Assembly Line Electrical experience HIPAA compliance Personal service client interaction documentation Marketing Progress documentation Plasma center experience Accounting software QuickBooks Online Mathematical aptitude Self-directed learning Case management People Store management Guest Services Patient consultations collaboration skills Patient management in an allied health role - Largest number of patients managed monthly in an allied health role (76-100 patients) Discharge planning 10 Key Calculator Grammar Experience SAP Hotel experience Property leasing Retail sales Inventory control Budget control Section 8 Filing Sales Experience Dispatching Interpersonal skills Clean workspace maintenance Budget management Vendor relationship management Warehouse experience accounting Warehouse Associate Manufacturing Complaint handling Achieving HIPAA compliance Patient Care Office record organization Patient management in an allied health role - Largest number of patients managed monthly in an allied health role (76-100 patients) Supervising experience Medical equipment operation Google Calendar Customer inquiry handling Calendar management Climbing Office experience Manufacturing company experience Interpersonal communication Adhering to traffic regulations Blood sampling Customer complaint resolution Office management Home

& community care experience Caregiving Mobile devices Accounting and finance experience Customer communication Spreadsheet charts Teamwork Hand tools Home health Personal Assistant Experience Event Planning Presentation software Factory experience Microsoft Office Continuous improvement Cash register Individual consumer customer service Management Property management Data collection Office equipment management Accounts Payable Phone communication Collecting samples for laboratory testing Machining Quality control Computer operation CNC Engine assembly Strategic goal setting Appointment scheduling Working with people with developmental disabilities Staff supervision Assembly Interviewing Pallet jack Meal preparation ERP systems Databases Fabrication Conflict resolution Venipuncture Care coordination Outpatient Multitasking Project coordination CGMP Cataloging Front desk Regulatory compliance General Laborer Fair Housing regulations Factory Research Team motivation (leadership skill) Processing cash transactions Operations management Typing English Financial Report Writing Negotiation Customer returns handling Customer service Organizational budget management B2B Mechanical assembly Training & development Client interaction via phone calls HR department experience Friendly demeanor Word Property management tools Mechanical knowledge Microsoft Outlook Task prioritization Bookkeeping Billing Workflow management (operations management method) Press brake machine Non- technical user support Data sorting Clerical experience Office activity coordination Recruiting Word processing Patient observation Working with people with disabilities Home care Patient safety Staff training Document management General Labor Administrative tasks First aid Senior care Microsoft Powerpoint Outlook Dispatch Attention to detail Basic math Accounts Receivable RF scanner Microsoft Outlook Calendar Billing (5 years) Computer skills Microsoft Word Data interpretation Budgeting 10 key typing QuickBooks Medical Imaging Intake Teaching collaboration skills Merchandising Handling customer inquiries Math Productivity software Safe work practices Transcription Accounting systems Conflict management Forecasting Technical Proficiency Writing skills Medical laboratory work Tracing wiring diagrams for small engine diagnostics Manufacturing Experience Maintenance Organizational skills Teaching Sanitation Credit card payment processing Machine operation Outdoor work Profit

& Loss Phlebotomy Leadership First Aid Certification Balancing end-of-day transactions FDA regulations Office supply management Strategic thinking File organization Patient interaction Guest relations Business Development Machine operator experience Report writing Time management Scheduling (5 years) Sales management Performance management Equipment installation

Languages

English

Certifications and Licenses

First Aid Certification

CPR Certification

Driver's License

Certified Phlebotomy Technician

Additional Information

Authorized to work in the US for any employer

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