Multitalented Administrative Assistant and Coordinator
Resume:
Emily Politowicz
How can I help you?
Fawn Grove, PA 17321
****************@*****.***
Professional Summary
Efficient and versatile office assistant with 7 years of experience in various roles, including freelance work, brand ambassadorship, and residential cleaning. Proficient in administrative tasks, including data entry, bookkeeping, and customer service. Skilled in content development, marketing, and digital marketing. Possess a strong background in office management, including scheduling, invoicing, and team leadership. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Freelance
self-employed-Remote
April 2019 to Present
• Freelance work in multiple fields.
• Transcription
• Scoping work
• Content creation
• General clerical assistance
• Copywriting
• Data entry
• Market Research
• Basic social media management (Mainly Instagram, Facebook, and Pinterest. Am familiar with more than these)
• Basic email management
• Note taking
• Light bookkeeping (via Quickbooks and other programs) Brand Ambassador
Sundance Vacations-York, PA
April 2018 to March 2020
• Attended events such as sporting events, concerts, festivals, and fairs
• Gathered information for leads by talking to people about the brand.
• Really enjoyed working here and learning about brands and advertising until covid 19 shut down events. Home Health Aide
Deanie Taylor King Personalized Homecare-Red Lion, PA October 2015 to October 2017
• assisting elderly clients or clients with mental or physical disabilities with daily living activities including dressing, bathing,eating and basic ambulation in their homes.
• Light housekeeping such as light cleaning, laundry, and meal prep.
• Accompanied them to appointments and personal outings.
• helped them with medication reminders and reminders of scheduled events.
• Took notes for families from doctors appointments. Kept doctor informed of any new or ongoing concerns when family could not attend.
• Helped owner with her book keeping using quick books.
• Assisted to link independent contractors to clients and make schedules. Residential Cleaner
Harold's Cleaning service-Towson, MD
March 2010 to June 2012
Responsibilities
• Team Leader/Manager- lead team to clean residential homes around the Baltimore City/ Baltimore County area.
• Delagated responsibilities for most efficient time management.
• Manage equipment necessary for basic cleaning needs (dusting, vacuuming, mopping, disinfecting of each part of home/commercial office)
• Manage supplies and cleaning agents necessary for basic cleaning needs
• Learned basic knowledge of chemicals used
• Basic chemical safety
• Worked with homeowners and office managers to schedule and upsell cleanings
• Knowledge of different clean types (basic, deep clean, move in/out clean, contaminate sanitation)
• Teach all skills to newly hired team members
• Collect payments and enter all payment information into correct accounts
• Collect and input client information into computer system using the correct information for each account
• Keep track of times and enter this data into computer system to see where improvements were needed
• Print invoices for each client
• Collect working hours for each team member
• Make sure each team member was paid correctly
Office Assistant
Jai Medical Systems-Baltimore, MD
March 2007 to July 2010
• Personal assistant to the VP of the company.
• Used multiple computer programs to reconcile billing accounts (Quickbooks and Excel)
• Enter old patient data for archiving (multiple types of data entry via excel)
• Schedule personal and professional appointments.
• Implemented a new organized system for filing important paperwork.
• Consolidated all of her contacts and email accounts.
• Faxed and copied important paperwork.
• Involved in market research for the insurance side of the company and helped design new fliers and bus wrap advertisements.
• General clerical tasks beyond listed
Education
Certificate in Content Marketing and Virtual Assistant 90 day VA with Esther Inman - Remote
February 2022 to Present
Diploma
Kennard-Dale High School - Fawn Grove, PA
September 2000 to June 2005
Skills
• Balance sheet reconciliation
• Organizational skills
• Content Development
• Data collection
• Microsoft Outlook
• Residential Cleaning
• SEO
• Data entry
• Senior Care
• Project management
• SEO tools
• Phone etiquette
• Proofreading
• Social media management
• Cleaning Experience
• Dementia Care
• Marketing
• Transcription
• Microsoft Powerpoint
• Administrative experience
• Accounts receivable
• Typing
• Account reconciliation
• Payroll
• Hospice Care
• Clerical experience
• Project management software
• Digital Marketing
• Content marketing
• Basic math
• Communication skills
• Order entry
• Medical records
• Office experience
• Copywriting
• General ledger reconciliation
• General Ledger Accounting
• Accounting software
• Research
• Canva
• Microsoft Excel
• Medical terminology
• Content creation
• Communication skills
• Market Research
• Clerical Experience
• Accounts Receivable
• Customer Service
• Team management
• Payroll
• Home care
• English
• DocuSign
• Pinterest Assistant
• Digital marketing
• Inbox Management
• Caregiving
• Typing 65 wpm
• Copywriting
• Accounts Payable
• Team management
• Bookkeeping
• Accounts payable
• Office experience
• Email Marketing
• Personal assistant experience
• Executive administrative support
• Google Suite
• Medical office management
• Basic math
• Branding
• English
• Market research
• Meal Preparation
• Microsoft Excel
• POS
• Google Docs
• Time management
• Blogging
• Content development
• Administrative experience
• Office Administration
• Account Reconciliation
• QuickBooks
• Training & development
• Google Docs
• Microsoft Office
• Google Suite
• Data collection
• Home Care
• Quickbooks
• Alzheimer's Care
• Event Planning
• Computer skills
• Microsoft Word
• Proofreading
• Bank Reconciliation
• Customer service
• SEO tools
• Project management
• Blogging
• Search Engine Optimization (SEO)
• Leadership
• Office Management
• Typing
• Personal Assistant Experience
• Laundry
• Office management
Languages
• English - Expert
Certifications and Licenses
State Tested Nursing Assistant
CPR Certification
Driver's License
Certified Medical Assistant
Assessments
Bookkeeping — Proficient
August 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Front desk agent (hotel) — Proficient
April 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Work motivation — Proficient
September 2020
Level of motivation and discipline applied toward work Full results: Proficient
Medical receptionist skills — Proficient
February 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient April 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
February 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Social media — Proficient
May 2022
Knowledge of popular social media platforms, features, and functions Full results: Proficient
Protecting patient privacy — Proficient
May 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Teamwork: Interpersonal skills — Proficient
April 2023
Responding to challenging team situations at work
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient September 2024
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Home health aide skills — Proficient
August 2020
Providing care to patients in a home setting
Full results: Proficient
Nursing assistant skills — Proficient
February 2023
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Clinical judgment — Proficient
June 2023
Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Proficient
Recruiting — Proficient
December 2022
Managing the candidate sourcing and selection process Full results: Proficient
Administrative assistant/receptionist — Proficient February 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Home health aide skills — Proficient
August 2024
Providing care to patients in a home setting
Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Analyzing data — Proficient
April 2021
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Attention to detail — Proficient
February 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
August 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Scheduling — Proficient
May 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Work style: Professionalism — Proficient
March 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Social media — Proficient
September 2022
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
February 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Early childhood development — Proficient
April 2023
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Office manager — Proficient
February 2022
Scheduling and budgeting
Full results: Proficient
Administrative support professional fit — Proficient September 2020
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Call center customer service — Proficient
August 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Medical terminology — Proficient
February 2023
Understanding and using medical terminology
Full results: Proficient
Recruiting — Proficient
April 2022
Managing the candidate sourcing and selection process Full results: Proficient
Retail merchandising — Proficient
May 2024
Planning, designing, building, and maintaining merchandise displays Full results: Proficient
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Working with MS Word documents — Proficient
May 2024
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Typing — Proficient
September 2022
Transcribing text
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient September 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Proofreading — Proficient
September 2022
Finding and correcting errors in written texts
Full results: Proficient
Retail customer service — Proficient
May 2024
Responding to customer situations in a retail setting Full results: Proficient
Data entry: Attention to detail — Proficient
April 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Filing & organization — Proficient
September 2020
Arranging and managing information or materials using a set of rules Full results: Proficient
Attention to detail — Proficient
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Written communication — Proficient
May 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Retail management — Proficient
April 2024
Managing staff, customer relationships, and finances in a retail environment Full results: Proficient
Managing accounts in QuickBooks — Proficient
July 2024
Using QuickBooks software to manage business financials Full results: Proficient
Warehouse shift leader — Proficient
April 2024
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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