Dalia Ahmed Abdo
*****************@*****.***
**May - Helwan - Cairo - Egypt
Mob.: +2-011-********
Summary
Licensed pharmacist and experienced warehouse operations manager with [10] years overseeing large-scale pharmaceutical storage, distribution, and inventory management. Expertise in cold chain compliance, DEA/FDA regulatory requirements, and SOPs development Proven ability to lead cross-functional teams while maintaining the highest standards of accuracy, safety and efficiency.
WORK EXPERIENCE
Affiliated Warehouse of the Ministry of Health Dec 2025 - present
Job Title : Warehouse Manager
Job Tasks :
Receiving & Inspection: Receive medical supplies and pharmaceuticals from the Central Medical Stores, inspect for quantity, quality, and expiry date against purchase orders.
Storage &warehousing: Ensure proper storage of all items according to GSP (Good Storage Practices), including temperature and humidity control,FEFO/FIFO implementation.
Inventory Control: Manage and update electronic/manual inventory systems, conduct periodic and annual physical stock counts, and investigate discrepancies.
Narcotics & Psychotropics Management: Maintain strict control and documentation of all narcotic and psychotropic substances according to national drug control laws. Affiliated Medical Center of the Ministry of Health Feb 2020 - Nov 2025
Job Title : Pharmacy Manager
Job Tasks :
Operational Management: Oversee daily pharmacy workflows, ensure accurate dispensing of prescriptions, and maintain inventory, including specialized drugs and controlled substances.
Leadership & Staffing: Supervise, train, and schedule pharmacists and technicians; handle recruiting and performance management.
Compliance & Safety: Ensure compliance with all pharmacy laws, regulations, and Joint Commission International (JCI) or similar standards.
Clinical Collaboration: Partner with physicians, nurses, and other medical staff to improve patient outcomes and ensure optimal medication therapy.
Eltbeen Distribution Warehouse Mar 2014 - Jan 2020
Job Title : Supply Chain Pharmacist
Job Tasks :
Ensuring proper storage conditions (temperature control) and safety.
Managing inventory control and expiry dates.
Adhering to regulatory compliance for drug storage and handling.
Supervising technical staff in the storage or distribution area. Mohamed & Ahmed Pharmacy May 2012 - Feb 2013
Job Title : Community Pharmacist
Job Tasks :
Manage the Prescription Review: Review and verify prescription for accuracy, appropriateness of therapy, drug allergies and potential drug-drug interactions.
Inventor Management: Monitor medication stock levels, check expiry dates, and submit monthly requisitions to the main pharmacy/medical store to avoid shortages.
Narcotics & Controlled Drugs Control: Maintain accurate records of controlled substances and narcotics in compliance with Ministry of Health Laws and regulations.
Cold Chain Management: Ensure proper storage of vaccines, insulin, and other temperature- sensitive medications in the pharmacy refrigerator and monitor. EDUCATION BACKGROUND
Bachelor of Pharmacy from Helwan University
● Bachelor degree: Excellent (89.18%)
● Graduation Year: 2013
TRAINING COURSES
Course Name Durations Lessons learned
From To
Clinical Practice for
Pharmacists (Clinical
Pharmacy)
2 Sep. 2012 13 Sep. 2012 bridging the gap between theoretical knowledge and patient-centered care
DXA Training Course 3 July. 2010 10 July. 2010 -Lean Manufacturing Thinking & Its Application
-Research & Development
-Biotechnology & Molecular Biology
-Pharmacy Management in a competitive environment
-Soft Skills &human Resource
Attended Sessions
● OTC session organized by "MY PHARMACY" group on 2nd November 2011
● Introduction to Pharmacovigilance at 57357 hospital on 13th May 2011
● Human Resources session organized by "MY PHARMACY" group on 2nd May 2011
● Patient counseling session organized by Egyptian Pharmaceutical Students on 14th May 2010 Key Skills
● Fluent in English, French
● Product assurance and inventory control
● Pharmaceutical research
● Patient care consulting
● Advanced degree of drug and medical knowledge
● Strong customer service and interpersonal skills
● Database management
Personal Data
● Date of Birth : 22th of April, 1991
● Nationality : Egyptian
● Religion : Muslima
● Marital : Married
REFERENCES
Available upon request