Christine Grassam
772-***-**** ****************@*****.***
PROFESSIONAL SUMMARY
Detail-oriented Administrative and Data Entry Specialist with 8+ years of combined
experience including work from home operations, managing high-volume data,
and maintaining accurate records. Proven ability to work independently, meet
deadlines, and handle sensitive information with discretion. Strong background in
CORE SKILLS
• Data Entry & Data Accuracy
• Administrative & Virtual Support
• Document Management & Record Keeping
• Confidential Data Handling
• Microsoft Office (Word, Outlook, Teams)
• Email & Phone Communication
• Case Tracking & File Management
• Online Research & Data Verification
• Time Management & Remote Work Efficiency
PROFESSIONAL EXPERIENCE
Department of Children a n d Families (DCF) - Fort Pierce, FL
Eligibility Specialist (Training) September 2025 - February 2026
• Learned compliance requirements and documentation procedures for
government programs
• Entered and verified client d a t a while maintaining strict confidentiality
s t a n d a r d s
• Processed and reviewed applications for public assistance programs
using multiple systems
Ethos Risk Services - Remote
OSINT Junior Analyst September 2024 - May 2025
• Conducted detailed online research and data collection from multiple
databases and public sources
• Verified and analyzed digital records to support investigative reporting
• Wrote reports of findings for the clients requesting searches on subjects
Ethos Risk Services - Remote
Client Services Specialist April 2023 - September 2024
• Processed and entered high-volume work requests with strong accuracy
and attention to detail
• Managed client communications via email and phone, ensuring timely
r e s p o n s e s
• Retrieved and organized external documentation (police reports, records)
for case files
• Worked independently in a remote environment while meeting strict
deadlines
Convey Health Solutions - Fort Pierce, FL
Customer Service Advocate August 2016 - May 2017
• Handled high-volume inbound calls assisting Medicare members with
account and plan inquiries
• Documented customer interactions and updated records accurately in
system database
• Resolved issues efficiently while maintaining professionalism and
compliance standards
Manpower (Contract Roles) - Port Saint Lucie, FL
Administrative/ Data Entry Support May 2016 - August 2016
• Performed data entry, filing, and appointment scheduling
• Maintained organized records and ensured accurate documentation
• Received and distributed mail
State of Florida Department of Children and Families - Fort Pierce, FL
Paralegal Specialist November 2015 - May 2016
• E-filed legal documents and maintained physical case files
• Entered and updated case information with strong attention to detail
• Managed document flow, including logging and distribution of incoming
The Porter Law Firm - Stuart, FL
Law Office Manager May 2014 - December 2014
• Oversaw administrative operations, including records management and
workflow coordination
• Assisted with payroll processing, light bookkeeping, and document
preparation
• Maintained accurate client records and ensured efficient office
organization
• Vendor and client communication via email and phone
• Inventory and ordering of supplies
Additional Experience
Earlier roles include administrative support, customer service, and education
support positions, demonstrating strong communication, organization, and multi-
tasking abilities.
EDUCATION
Indian River State College - Graduated May 2014
Associate of Science in Paralegal Studies/ Legal Assisting