General Manager with Restaurant Expertise
Resume:
Stacey Burnett
*** * ****** ****** **, Apt **G
Little Rock, AR 72205
*********@******.***
Summary
Results-driven General Manager with multiple year of experience in restaurant management and operations.Skilled in team leadership, customer service, and strategic planning, successfully implementing cost-saving measures and marketing strategies that increased customer traffic. Proven ability to enhance-employee performance through effective training programs and engagement initiatives, fostering a-positive work environment and driving business growth. I am currently pursuing my certification as a Peer SupportSpecialist. Work Experience
General Manager
Lenny’s sub and grill-Little Rock, AR
March 2024 to Present
• Implemented cost-saving measures that resulted in a reduction in operational expenses
• Oversaw all aspects of daily operations, including staff management, customer service,
• Led a small team of coworker’s by leading by example most importantly, providing guidance, training, and support to ensure high levels of productivity and performance
• Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
• Achieved sales targets consistently by implementing targeted promotions and upselling techniques
• Managed Monthly inventory
• Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
• Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
• Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
• Collaborated with the finance department on budgeting processes to achieve financial objectives
• Implemented new technologies or systems that improved operational efficiency
• Increased revenue through the development of new products/services
• Improved employee retention rates through the implementation of employee engagement initiatives
• Streamlined workflow processes resulting in improved productivity
• Managed and resolved conflicts among team members to maintain a positive work environment
• Instituted quality control measures
• Ensuring consistent delivery of high-quality products/services
• Implemented customer loyalty programs resulting in increased business Education
Peer support (Peer support specialist)
UALR-Little Rock, AR
May 2025 to Present
Nursing (License practical nurse)
Rich Mountain Community College-Mena, AR
August 2009 to July 2011
Nursing (Certified nursing assistant)
Rich Mountain Community College-Mena, AR
April 2005 to April 2005
High school diploma
Mena High School-Mena, AR
August 2000 to May 2004
Skills
• accountable and punctual
• reliable and consistent
• First aid experience
• Meat Slicer
• Retail sales
• Kitchen experience
• Strategic Planning
• Customer service
• Multitasking
• Computer operation
• Food service
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