Phlebotomist
Resume:
Jeanette Zepeda
*** ***** ** *** **** Palm Springs, FL 33461
**.*******@*****.*************** SUMMARY
Dedicated and skilled Phlebotomist with over 40 years of experience in medical laboratory procedures, patient care, and administrative services. Proven expertise in blood collection, specimen handling, patient interaction, and ensuring the accuracy of laboratory results. Adept in working in fast-paced environments with a strong focus on patient comfort and safety. A seasoned professional with deep knowledge of hospital protocols and administrative tasks.
CERTIFICATIONS & LICENSES
Certified Phlebotomist (CP) – American Society of Phlebotomy, 1985
PROFESSIONAL EXPERIENCE
Pediatric Unit Clerk / Phlebotomist - Bethesda Memorial Hospital 08/1989 - Current
Performed phlebotomy procedures on pediatric patients, ensuring proper techniques and minimizing patient discomfort.
Coordinated patient care within the pediatric unit, scheduling appointments, and managing records for doctors and nurses.
Worked closely with medical staff to ensure the proper handling of blood specimens and timely delivery to laboratories.
Maintained confidentiality and adhered to hospital protocols and safety guidelines.
Organized and maintained filing systems for patient charts, lab results, and medical reports.
Women’s Diagnostic Mammogram Receptionist - Bethesda Memorial Hospital 11/1987 – 08/1989
Served as the primary receptionist for the Women’s Diagnostic Mammogram Department, greeting and assisting patients.
Scheduled mammogram appointments, verified insurance details, and ensured smooth patient flow.
Provided educational materials to patients about the mammogram process and answered questions related to the procedure.
Supported administrative staff by filing and organizing patient records and reports.
Certified Phlebotomist Tech – Bethesda Memorial Hospital 11/1985 – 11/1987
Conducted blood draws from patients in various medical settings, including inpatient, outpatient, and laboratory environments.
Ensured patient comfort and safety while performing phlebotomy, and adhered to strict hygiene protocols to prevent contamination.
Collaborated with medical teams to provide accurate test results and contributed to improved patient care and outcomes.
Administrative Services – Bethesda Memorial Hospital 09/1983 – 09/1984
Performed copies and faxes as well as delivering inner office mail.
Supported nurses, doctors, and administrative staff with general clerical tasks and errands as needed.
SKILLS
Phlebotomy: Blood draws, specimen collection, and patient care
Laboratory Procedures: Handling and processing blood samples
Patient Interaction: Excellent communication and interpersonal skills
Medical Terminology: Strong knowledge of medical terms and hospital protocols
Administrative Skills: Scheduling, filing, data entry, patient records management
Patient Safety: Strong focus on infection control and patient comfort
Computer Proficiency: Electronic health records (EHR), Microsoft Office Suite, appointment scheduling software
EDUCATION
Atlantic Community High - 1983
ADDITIONAL INFORMATION
Available to work flexible hours, including evenings and weekends, based on hospital needs.
Fluent in English and Spanish
REFERENCES
Available upon request.
Contact this candidate